Senior Site Reliability Engineer (SRE) m/f/x

Posted Yesterday
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Hiring Remotely in Berlin, DEU
In-Office or Remote
Senior level
Artificial Intelligence • Software • Database
The Role
Manage and improve production infrastructure, monitoring, backups, capacity, releases, and cloud reliability. Identify and resolve technical issues, support engineering teams, maintain ISO compliance, and lead incident reviews and postmortems. Define and execute site reliability strategy, ensure disaster recovery objectives are met, and participate in on-call support. The role also involves stakeholder management, coaching junior team members, and balancing competing priorities.
Summary Generated by Built In

Location: Germany/Berlin/Stuttgart 

(Remote) 

 

Who You’ll Work For: 

 

At Makersite, we're pioneering the future of sustainable product development and digital collaboration. As a leading platform for product lifecycle management (PLM), we empower companies to make smarter, more sustainable decisions across their entire supply chain. Our cutting-edge software enables teams to design, prototype, and manufacture with transparency, efficiency, and responsibility—reducing environmental impact while optimizing performance. 

We're a fast-growing, innovative company that thrives on creativity, collaboration, and continuous learning. If you're passionate about technology, sustainability, and creating meaningful impact, we’d love to hear from you. Join us and be a part of shaping the future of manufacturing and product innovation. 

 

Who we're looking for: 

 

As part of our growing team, you will play a key role in shaping the future of sustainable product development. We’re looking for innovative, driven Site Reliability Engineers who are passionate about technology and sustainability to join us in building tools that enable companies to make smarter, more responsible decisions. In this role, you’ll have the opportunity to collaborate with talented professionals, contribute to cutting-edge projects, and help drive the digital transformation of industries worldwide. If you're ready to make an impact and contribute to meaningful change, we want to hear from you! 

This role is a fixed, permanent position. All successful applicants will need to reside in Germany with legal working permits or residence permits.  

 

The role:  

 

  • Infrastructure Management: Maintain and manage new and existing infrastructure, balancing both proactive and reactive maintenance. 

  • Technical Problem Identification and Resolution: Identify technical problems and bottlenecks. Collaborate with the engineering team to resolve these issues efficiently. 

  • ISO Compliance: Ensure all infrastructure and processes are in compliance with ISO standards, and assist in maintaining those certifications. 

  • Production Support: Work closely with engineering teams to ensure our developed tools and applications run smoothly in a production environment. 

  • Backup Management: Oversee and manage all system backups, ensuring Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) are met. 

  • Release Management Support: Assist in managing software releases to minimize disruption and maximize uptime. 

  • Off-Duty Support: Participate in an off-duty or pager duty rotation to provide round-the-clock system reliability and support. 

  • Incident Review and Analysis: Lead postmortems following any system disruptions, and help identify ways to prevent future incidents. 

  • Infrastructure Monitoring: Monitor system alerts and respond quickly to maintain system health and maximize uptime. 

  • Capacity Planning: Participate in planning server capacity, ensuring we can meet current and future demands 

  • Bachelor's degree in computer science, IT, or a related field. 

  • 7+ years of experience in site reliability engineering or a similar role.

  • 3+ years in SRE, DevOps, or related infrastructure roles  

  • Experience supporting/coaching less experienced team members. 

  • Ability in building alerting and observability into all production systems (Prometheus, Grafana, CloudWatch etc.)

  • Proven experience with cloud platforms, preferably AWS (ECS, EC2, etc) or Azure. 

  • Extensive experience using Terraform and Ansible. 

  • Incident management, postmortems, and on-call quality of life experience

  • Familiarity with disaster recovery planning and testing. 

  • Strong knowledge of system monitoring tools. 

  • Excellent problem-solving skills and ability to troubleshoot complex issues. 

  • Strong communication and teamwork skills. 

  • Proven experience managing system backups and understanding of RTO and RPO. 

  • Familiarity with release management processes. 

  • Ability to work in an on-call capacity. 

  • Define the Site Reliability Strategy and Execute on it 

  • Experience in managing Stakeholders and expectations from Stakeholders 

  • Experience in dealing with concurring priorities / context switching 

  • Proficiency in Python.

 

What We Offer: 

 

  • Competitive Salary – We reward your skills and experience with a compensation package that reflects your value. 

  • 30 Days Paid Time Off – Take the time you need to recharge and maintain a healthy work-life balance. 

  • Remote-First Flexibility – Work from anywhere in Germany, with the option to collaborate in person at our offices in Stuttgart, Berlin (role dependent). 

  • Generous Learning & Development Budget – We invest in your growth, providing ample resources for personal and professional development. 

  • Choose Your Ideal Work Equipment – Whether you prefer Apple or Microsoft, we’ll equip you with the tools you need to excel. 

 

 

The Experience: 

 

  • Purpose-Driven Work – Build something meaningful. Here, you’re not just creating another app; you’re contributing to a transformative vision that you can be proud of. 

  • Great Colleagues – Join a team that’s open, transparent, and international. We value inclusivity and foster a culture of collaboration and mutual respect. 

  • Work-Life Balance – As a remote-first company, we trust you to do your best work, your way. You have the flexibility to work when it suits you, ensuring a healthy balance between personal and professional life. 

  • Pride in Impact – We're already making a significant difference with global, well-known customers who share our vision. Be part of something that matters. 

  • Stability with Ambition – With realistic growth plans, we’re committed to changing the way things are made—without sacrificing our ambitious goals for innovation and impact. 

 

 

If you want to find out more about what it’s like to work at Makersite, check out our Careers Page here 

  

Diversity and Inclusion 

If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best – please let us know so we can talk about how we can best support you and make any adjustments that may be needed.  

 

At Makersite, we are dedicated to fostering an environment that champions diversity, equity, inclusion, and belonging. We believe that diverse teams drive innovation and success, and we are proud to be an equal opportunity employer. We welcome applicants from all backgrounds and will consider all applications regardless of age, disability, gender identity, marital status, pregnancy or maternity, race, nationality, religion, sex, sexual orientation, or any other status protected by applicable law. Rest assured, all applications will be handled with the utmost confidentiality. 

 

Skills Required

  • Bachelor’s degree in computer science, IT, or a related field
  • 7+ years of experience in site reliability engineering or a similar role
  • 3+ years of experience in SRE, DevOps, or related infrastructure roles
  • Experience supporting or coaching less experienced team members
  • Experience building alerting and observability into production systems using tools such as Prometheus, Grafana, or CloudWatch
  • Experience with cloud platforms, preferably AWS or Azure
  • Extensive experience using Terraform and Ansible
  • Experience with incident management, postmortems, and on-call quality of life
  • Familiarity with disaster recovery planning and testing
  • Strong knowledge of system monitoring tools
  • Strong problem-solving and complex troubleshooting skills
  • Strong communication and teamwork skills
  • Experience managing system backups and understanding RTO and RPO
  • Familiarity with release management processes
  • Ability to work in an on-call capacity
  • Experience defining and executing site reliability strategy
  • Stakeholder management and expectation management experience
  • Experience handling competing priorities and context switching
  • Proficiency in Python
  • Residence in Germany with legal working or residence permits
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The Company
HQ: Stuttgart
32 Employees
Year Founded: 2018

What We Do

Makersite provides AI, data and apps for sustainable product and supply chain decisions at scale. We work closely with Procurement, Sustainability and Supply Chain teams of enterprise manufacturers to deliver digital twins for decision-making support in complex business environments. The platform is the only cloud-based solution combining data aggregation and live applications for agile product life cycle management. Global enterprises use Makersite to achieve Net-Zero, accelerate innovation, and build resilient supply chains. Makersite is an award-winning software-as-a-service provider helping manufacturing enterprises solve complex challenges around their products and supply chains. Founded in 2018 by CEO and Founder, Neil D’Souza, the Stuttgart-based company employs more than 25 employees across Europe and Asia. Their customer portfolio includes companies like Microsoft, Lush, Cummins, and Vestas. Amongst other areas, Makersite is the leader in MCDA for product design and procurement, as well as full automation of LCAs and Scope 3 reporting. Just in 2021, 8+ Million LCAs were processed through the cloud platform.

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