The Role
Lead capacity planning, monitoring, and optimization for hybrid infrastructure. Ensure availability, scalability, and performance across VMware and public cloud. Implement observability, automate provisioning and operations, support Kubernetes/containerized workloads, conduct RCA and performance analysis, and produce capacity and executive reporting to guide business decisions.
Summary Generated by Built In
We are:
Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.
With the right people and the right ideas, there’s no limit to what we can achieve
Are you a fit?
Sounds awesome, right? Now, let’s make sure you’re a good fit for the role:
Key Responsibilities
- Plan, monitor, and optimize capacity across hybrid infrastructure (VMware and public cloud).
- Ensure high availability, scalability, and performance of enterprise platforms.
- Implement and maintain observability and monitoring solutions for infrastructure and applications.
- Analyze capacity trends and provide forecasting for infrastructure growth and cloud consumption (FinOps).
- Collaborate with Architecture, DevOps, Cloud, Networking, and Application teams to support new initiatives.
- Identify performance bottlenecks and drive infrastructure optimization strategies.
- Develop automation for infrastructure provisioning, monitoring, and operational tasks.
- Support Kubernetes, containerized workloads, and cloud-native environments.
- Lead root cause analysis (RCA) and troubleshoot complex infrastructure and performance issues.
- Produce capacity planning, utilization, and executive reporting to support business decisions.
Must Have
- 3+ years of experience in SRE, DevOps, Infrastructure, or Platform Engineering.
- Strong experience with VMware vSphere (vCenter, ESXi, HA, DRS, vSAN).
- Hands-on experience with AWS, Azure, or GCP in hybrid cloud environments.
- Experience with Kubernetes, Docker, and container orchestration.
- Knowledge of Infrastructure as Code (Terraform and/or Ansible).
- Experience with CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions, Azure DevOps).
- Strong Linux administration and performance tuning skills.
- Experience with observability and monitoring tools such as Dynatrace, Datadog, Prometheus, Grafana, New Relic, or Zabbix.
- Proficiency in Python, Bash, PowerShell, or PowerCLI for automation.
- Solid understanding of networking fundamentals (TCP/IP, DNS, Load Balancing, Firewalls).
- Experience performing capacity planning, performance analysis, and root cause analysis.
- English proficiency for technical documentation and communication.
Nice to Have
- AI Tooling Proficiency: Leverage one or more AI tools to optimize and augment day-to-day work, including drafting, analysis, research, or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows.
- Experience in banking, financial services, or other highly regulated environments.
- Knowledge of Cloud FinOps and cloud cost optimization.
- Experience with VMware Aria Operations (vRealize Operations).
- Background in Disaster Recovery (DR), Backup, and Business Continuity.
- Experience with performance and load testing methodologies.
- Knowledge of predictive analytics tools (Power BI, Excel, Python, Scikit-learn, Prophet).
- Experience with serverless or cloud-native architectures.
- VMware, AWS, Azure, Kubernetes, Terraform, or DevOps certifications.
- Experience leveraging AI tools to improve operational efficiency, automation, and troubleshooting.
What we offer:
- A High-Impact Environment
- Commitment to Professional Development
- Flexible and Collaborative Culture
- Global Opportunities
- Vibrant Community
- Total Rewards
*Specific benefits are determined by the employment type and location.
Find out more about our culture here.
Skills Required
- 3+ years of experience in SRE, DevOps, Infrastructure, or Platform Engineering
- Strong experience with VMware vSphere (vCenter, ESXi, HA, DRS, vSAN)
- Hands-on experience with AWS, Azure, or GCP in hybrid cloud environments
- Experience with Kubernetes and Docker (container orchestration)
- Knowledge of Infrastructure as Code (Terraform and/or Ansible)
- Experience with CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions, Azure DevOps)
- Strong Linux administration and performance tuning skills
- Experience with observability and monitoring tools (Dynatrace, Datadog, Prometheus, Grafana, New Relic, or Zabbix)
- Proficiency in Python, Bash, PowerShell, or PowerCLI for automation
- Solid understanding of networking fundamentals (TCP/IP, DNS, Load Balancing, Firewalls)
- Experience performing capacity planning, performance analysis, and root cause analysis
- English proficiency for technical documentation and communication
Wizeline Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wizeline and has not been reviewed or approved by Wizeline.
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Healthcare Strength — Core coverage spans medical, dental, vision, life and disability insurance, with private medical commonly included in Mexico. Additional support such as EAP and wellness programs is also referenced.
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Leave & Time Off Breadth — Paid vacation, holidays, sick leave, volunteer time, and parental leave are called out, alongside flexible or remote work options. Unlimited PTO is mentioned in some contexts.
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Retirement Support — Savings and retirement elements appear across regions, including a 401(k) in the U.S. and a savings fund and profit sharing in Mexico. These components provide structured long-term financial benefits.
Wizeline Insights
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The Company
What We Do
Wizeline, a global technology services provider, builds the best digital products and platforms at scale. We focus on measurable outcomes, partnering with our customers to modernize core technologies, mature data-driven capabilities, and improve user experience.
