Do you want to bring deep technical expertise to enterprise ServiceNow projects and see your work through from strategy to execution? Are you comfortable stepping into design and requirement workshops and owning your piece of development from build through deployment? Do you like staying sharp on the latest ServiceNow releases and being someone your team can count on?
If so, we'd love to tell you about our Senior Technical Consultant position and what it's like to be part of a team that's making a real impact for clients as an Elite ServiceNow Partner!
Location: Wherever you are (Remote)
We Are:
- An Elite ServiceNow partner specializing in Customer (CSM/FSM) and Creator Workflows (AppEngine)
- A virtual team throughout the United States with headquarters in Virginia
- Devoted to doing the right thing for our clients and team by leading with a human-first culture
- An experienced team of consultants who are dedicated to having fun and adding value
- Open minded and always welcoming new ideas and approaches
You Are
- A highly experienced ServiceNow Consultant with proven experience in the execution of ServiceNow implementations
- Packing at least 4 years of ServiceNow development, configuration and integration experience
- Experienced in the following preferred areas: Customer Service Management, Field Service Management, HR Service Delivery, Service Portal, Integration Hub or REST/SOAP Web Services, AppEngine Studio, and Frontend Development (HTML, CSS, Bootstrap, AngularJS)
- Someone with a keen attention to detail to ensure the highest quality output for our clients
- Client-centric with strong communication and presentation skills
- Passionate about doing the right thing, no matter how many times it takes
- An adventurer who wouldn’t mind traveling up to 20% of the time
What You’ll Do:
- Engage as a lead technical resource on projects with our team to develop and implement solutions for our clients on ServiceNow
- Participate in and/or lead design, requirement or technical workshops
- Lead development, testing and deployment activities with some of ServiceNow’s top enterprise clients
- Develop a keen understanding of the solutions we implement and our client’s business
- Be an expert in ServiceNow best practices and the products we implement
- Stay up to date with the latest ServiceNow versions and features
What We Offer:
- A family first culture with unlimited PTO after the first year
- Health benefits with free coverage for you and competitive rates for your family
- 401k plus a match and a variety of other benefits
- An investment in your continued growth and development with training opportunities and certifications
- The opportunity to make a difference with other ServiceNow experts who truly believe in teamwork and changing the world
Skills Required
- Proven experience executing ServiceNow implementations
- At least 4 years ServiceNow development, configuration and integration experience
- Experience with Customer Service Management (CSM)
- Experience with Field Service Management (FSM)
- Experience with HR Service Delivery
- Experience with Service Portal
- Experience with Integration Hub or REST/SOAP Web Services
- Experience with AppEngine Studio
- Frontend development experience: HTML, CSS, Bootstrap, AngularJS
- Keen attention to detail
- Strong communication and presentation skills; client-centric
- Willingness to travel up to 20%
- Stay up to date with latest ServiceNow versions and features
What We Do
We are a ServiceNow Premier Partner who always does the right thing for our clients. We specialize in co-creating high value, human-first ServiceNow solutions that provide great experiences for your customers and employees.
