Rackspace Technology

Senior Security Operations Analyst

Reposted 5 Days Ago

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Cardiff, Wales

Hybrid

Senior level

Cloud • Information Technology • Software

The Role

Lead advanced threat detection and incident response activities in the Security Operations Centre, mentor team members, and enhance security operations capabilities.

Summary Generated by Built In

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.

We are seeking a highly experienced and proactive Senior Security Operations Analyst to join our Security Operations Centre (SOC). This role is central to protecting Sovereign Cloud Customer’s critical systems, data, and services from cyber threats.

As a senior member of the team, you will lead advanced threat detection, incident response, and continuous monitoring activities, while also shaping the evolution of our security operations capabilities over both project based and business as usual work. You will act as a technical authority within the SOC, providing mentorship, driving improvements in tooling and processes, and collaborating with teams across the business to strengthen our overall security posture.

This role is ideal for someone who thrives in a fast‑paced environment, enjoys solving complex security challenges, and is passionate about staying ahead of emerging threats.

On a daily basis, you will:

Lead the analysis of security alerts, logs, and telemetry from SIEM, EDR, network sensors, cloud platforms, and threat‑intelligence sources.
Identify sophisticated attack patterns, anomalous behaviours, and indicators of compromise & continuously refine detection logic, correlation rules
Alert thresholds to reduce noise and improve accuracy.

Required skills

Cloud and onsite security tooling (must have)
Qualys (must have)
FortiSIEM (desired)
Solarwinds Security Monitor (desired)
IDS/IPS Experience (must have)
Python / Powershell Experience (must have)
MITRE ATT&CK Experience (must have)
SOC Experience (must have)

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Top Skills

Cloud Security Tooling

Fortisiem

Ids/Ips

Mitre Att&Ck

Powershell

Python

Qualys

Soc

Solarwinds Security Monitor

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The Company

HQ: San Antonio, TX

7,509 Employees

Year Founded: 1998

What We Do

At Rackspace Technology, we accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. As a recognized Gartner Magic Quadrant leader, we are uniquely positioned to close the gap between the complex reality of today and the promise of tomorrow. Passionate about customer success, we provide unbiased expertise, based on proven results, across all the leading technologies. And across every interaction worldwide, we deliver Fanatical Experience TM — the best customer service experience in the industry. Rackspace has been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work.