Applications are accepted until further notice
At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and intelligent with technology that simply works.
The modern world runs on the internet, and the internet cannot exist without its underlying infrastructure. Meraki makes setting up, leading, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites!
The Threat Management Response team is responsible for 24x7x365 monitoring and rapid incident response for all Cisco Meraki environments. We are the last line of defense to protect the company and our customer's data from our threat actors and adversaries. You will have a significant impact on the security of millions of Cisco Meraki users all around the world!
Incidents can happen at any time, as such this position requires on-call work (including overnight and weekends) on an as-needed basis. The core hours for this position are 9:30 AM PST - 6:30 PM (in the time zone you are hired for), Monday through Friday.
Key responsibilities:
- Serve on a rotation of security incident commanders, work with heads of every major product team to ensure a quick mobilization for high-severity incidents
- Experience responding to high severity incidents and handling the remediation process. (e.g. Malware analysis, large scale phishing attacks, production intrusion, etc.)
- Familiarity with the following tools:
- File Integrity Monitoring (FIM)
- Vulnerability Scanners
- Network and Host Intrusion Detection (IDS) such as SNORT/Sourcefire, Palo Alto, etc.
- Incident Response Case Management Tools
- Network sniffers and packet tracing tools such as DSS, Ethereral, tcpdump, Wireshark, etc.
- Investigate security events for the following platforms and technologies:
- Cloud (AWS, Azure, GCP)
- Windows/Mac/Linux OS
- Cisco physical and virtual network devices and platforms
- Perform basic forensics when security incidents occur
- Develop, document, and lead initiatives to improve Incident Response strategies, runbooks, capabilities, and technologies
You are an ideal candidate if you:
- Understand common threat actor tactics, techniques, and procedures (TTPs) and how they are chained together
- Have experience leading threat hunts, using available logs and threat intelligence to proactively identify and investigate potential risks and suspicious behavior
- Successful candidates typically have 6+ years in Cybersecurity Incident Response roles, primarily passionate about leading sophisticated incidents involving multi-functional teams.
- Understand major security compliance frameworks such as PCI, SOC 2, and FedRAMP as they relate to incident monitoring and response
Bonus points for:
- Relevant industry security certifications such as CISSP, SANS GIAC (e.g. GCIH, GNFA, GCFE, GCFA, GREM), AWS certifications (SAA, SAP, or SCS), etc.
- Familiarity with other security verticals such as: Digital Forensics, Threat Intelligence, Threat Detection, Application Security, Cloud Security, Offensive Security
- Networking experience with LAN/WAN routing and high availability (OSPF, BGP4/iBGP, EIGRP, and NSRP) routing protocols and technologies
- Experience with IoT platforms, large-scale distributed systems, and/or client-server architectures
At Cisco .Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
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Compensation Range:
$115,900—$160,400 CAD
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
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What We Do
Meraki is a Greek word meaning “something done with soul, creativity, or love.” With this name as our mantra, we’re building a welcoming workplace that attracts eclectic, curious, purposeful people who unite to ignite our customers’ passions. Together, we create powerful, simple technology with the potential to change everything.
Why Work With Us
We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters—like teaching kids, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity.
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Employees engage in a combination of remote and on-site work.