Senior Scrum Master

Job Description
Responsibilities

• Foster transparency and visibility, and radiate information-ensuring a team's progress, obstacles, and successes are highly visible to all stakeholders, including the team itself
• Helping the organization reap the benefits of Agile at scale
• Be self-motivated and capable of managing multiple priorities and tasks
• Organize and facilitate daily stand-up meetings, reviews, lessons learned, sprint and release planning, demos, and other Scrum-related meetings
• Track and communicate team velocity and sprint-release progress
• Ensuring the development teams practice the core Agile principles of collaboration, prioritization, team accountability, and visibility
• Assist team with making appropriate commitments through story selection, task definition
• Assist as needed with backlog maintenance
• Communicate project status to stakeholders
• Gain and maintain a detailed understanding of business goals and platform capabilities
• Participate proactively in developing and maintaining team standards, tools, and best practices
• Create and maintain process documentation
• Remove blockers to team progress and proactively help the team make improvements to avoid similar blockers in the future
• Perform additional tasks as necessary

Agile transformation

• Support transformation initiatives during the planning and implementation phases
• Use subject matter expertise of large-scale Agile transformations and frameworks to support the development of the overall transformation plan
• Lead working groups to meet transformation deliverables such as identifying a standard set of project metrics, revising project templates, setting up communities of practice, and updating processes; work with the team to create a plan to meet deliverables, facilitate meetings, track progress and action items, take minutes, and update wikis
• Track adoption of practices and processes
• Support the development of a leadership engagement strategy as the roles of managers and executives change in the organization
• Make recommendations regarding processes to adapt, change, or discard relating to project and portfolio management
• Assist with the development of custom Agile training for Scrum teams, product owners, and Scrum masters
• Aid in creating an internal coaching program that will identify and develop good potential Agile coaches for certification

Release management

• Develops standards, processes, and controls for configuration and release activities
• Establishes and facilitates release team meetings, coordinates issues, and facilitates solutions pertaining to the release process, and maintains release documentation
• Log, track, and escalate high-priority project issues affecting the ability to deliver quality products according to plan

Desired skills and experience

• An undergraduate degree in areas related to management information systems or business administration
• CSM or CSP desired
• At least five years of previous Agile or Scrum project management experience within a software development environment
• Solid understanding of software development life cycle, configuration, and change control management
• Strong organizational and cross-team communication skills
• Ability to adapt to a rapidly changing environment

About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.