N-iX is looking for an experienced Senior Scrum Master / Agile Master to support and coordinate four development teams within ControlExpert.
The project is currently moving from an intensive initial delivery phase toward a more structured and sustainable setup. The key objective is to improve team collaboration, delivery flow, transparency, ownership, and cross-team coordination, while helping the teams establish effective and mature ways of working.
The role requires someone who can operate effectively in a complex environment, build trust across teams and management, and bring structure without introducing unnecessary process overhead.
Responsibilities:
- Coordinate and support four development teams
- Take ownership of delivery flow, focusing on cycle time, flow efficiency, dependencies, and delivered value rather than velocity
- Identify and resolve cross-team dependencies, handoffs, blockers, and unclear ownership
- Support the setup and development of new teams, including roles, ceremonies, ways of working, and tooling
- Coach individuals transitioning into new roles and help teams improve their collaboration and maturity
- Facilitate conflict resolution and support psychological safety at team and cross-team level
- Support teams through organizational changes, restructuring, and maturity shifts
- Partner with management on prioritization, transparency, and evidence-based escalation
- Identify missing decision ownership and help establish clear responsibilities
- Provide management with clear, data-backed insights into delivery challenges and improvement opportunities
- Escalate organizational or incentive-related blockers to the appropriate management level when required
Requirements:
- 5+ years of experience as a Scrum Master, Agile Master, Agile Coach, or similar role
- Proven experience supporting multiple development teams simultaneously
- Strong understanding of Agile principles, team dynamics, and software delivery processes
- Experience with flow metrics and data-driven delivery improvement
- Strong cross-team coordination and dependency management skills
- Experience setting up or restructuring teams and establishing effective ways of working
- Strong coaching and facilitation skills
- Experience supporting organizational change and team maturity development
- Ability to work effectively with both engineering teams and management
- Strong conflict-resolution and stakeholder-management skills
- Ability to operate effectively in a complex and sometimes high-pressure environment
- Excellent English communication skills
We offer*:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
*not applicable for freelancers
Skills Required
- 5+ years of experience as a Scrum Master, Agile Master, Agile Coach, or similar role
- Experience supporting multiple development teams simultaneously
- Strong understanding of Agile principles, team dynamics, and software delivery processes
- Experience with flow metrics and data-driven delivery improvement
- Strong cross-team coordination and dependency management skills
- Experience setting up or restructuring teams and establishing effective ways of working
- Strong coaching and facilitation skills
- Experience supporting organizational change and team maturity development
- Ability to work effectively with engineering teams and management
- Strong conflict-resolution and stakeholder-management skills
- Ability to operate effectively in a complex and sometimes high-pressure environment
- Excellent English communication skills
What We Do
N-iX is a global software solutions and engineering services company that helps world’s leading organizations turn challenges into lasting business value, operational efficiency, and revenue growth using advanced technology. Whether you need to build a custom solution, modernize your digital product or acquire extra tech expertise - we have the experience and capabilities to ensure your success. With over 2,000 professionals in 25 countries across Europe and the Americas, N-iX offers expert solutions in cloud, data analytics, embedded software, IoT, AI, machine learning, and other tech domains. Being in business for over two decades, we have worked with dozens of industry-leading enterprises and Fortune 500 companies creating value across a wide variety of sectors, including finance, manufacturing, supply chain, retail, e-commerce, healthcare, and more. Our unique combination of business domain expertise and technical know-how enables us to effectively collaborate with ISVs, tech companies, and enterprises of all sizes. Thanks to the strong tech ecosystem and partnerships with AWS, GCP, Microsoft, SAP, OpenText, Snowflake, and others, we bring extra speed, scale and efficiency to more than 160 organizations across the globe. N-iX is recognized by numerous industry awards, such as CRN Solution Provider 500, Global Outsourcing 100 by IAOP, ISG Provider Lens™, Modern Application Development services providers by Forrester, etc
