Who we are:
First impressions matter. Kicksaw is on a mission to transform the Salesforce consulting industry, putting employees and customers first. As a leader in the Salesforce ecosystem, we help companies manage their implementation processes, drive greater efficiencies, and create unmatched client relationships.
About the role
The Senior RevOps Strategist is a senior member of Kicksaw’s Delivery team, reporting to a Delivery Manager. In this role, you’ll serve as the primary advisor for clients using our Admin on Demand offering, leading complex engagements from design to delivery. You’ll guide clients through business process improvements, architect scalable solutions, and ensure projects deliver measurable outcomes.
Beyond delivery, you’ll identify opportunities for expanded client value, contributing to account growth and long-term retention. With deep technical knowledge and consultative expertise, you’ll act as both a trusted advisor and hands-on leader.
This is a full-time role with a base salary range of $110,000–$125,000 USD. The position is 100% remote open to candidates based in the United States or Canada.
Key Responsibilities
Client Delivery & Solutioning
- Act as solution architect, designing efficient, scalable Salesforce solutions aligned to business goals.
- Translate complex client requirements into solution options, clearly outlining trade-offs.
- Confidently analyze the business impact of technical solutions.
- Implement advanced declarative automation, reporting, dashboards, and Salesforce data model enhancements.
- Provide accurate estimates of work effort and delivery timelines.
- Ensure high-quality, on-time delivery across complex engagements.
- Recognize when declarative solutions are insufficient and engage Engineering; able to walk through technical logic at a detailed level.
- Read and make minor updates to simple-to-medium Apex code.
- Understand and account for technical debt and underlying Salesforce architecture.
Project & Relationship Leadership
- Serve as the primary contact for On Demand projects, accountable for scope, risks, dependencies, and outcomes.
- Lead client conversations to gather requirements, validate designs, and influence roadmaps.
- Manage project scope and changes, resolving issues and conflicts proactively.
- Identify additional client opportunities during engagements and contribute to account expansion.
Business Process & Continuous Improvement
- Advise clients on streamlined workflows and operational best practices.
- Document and share solutions to improve team knowledge and delivery consistency.
- Stay current on Salesforce roadmap developments and apply insights to client solutions.
What You’ll Bring
- 7–10 years of Salesforce implementation experience.
- Salesforce certifications required: Administrator, Platform App Builder, and Business Analyst.
- Two additional Salesforce certifications required: Data Architect, Platform Developer I, or Sharing & Visibility Architect.
- Strong expertise with declarative automation, reporting, dashboards, and Salesforce data model.
- Ability to assess technical architecture, understand technical debt, and engage effectively with engineering teams.
- Able to walk through technical logic and update Apex at a simple-to-medium level.
- 4–7 years of project management and client-facing experience.
- Proven ability to manage multiple, complex projects simultaneously.
- Strong communication skills with the ability to simplify and explain complex technical topics.
- Bachelor’s degree or equivalent experience.
- SaaS project management experience, including requirement gathering, project planning, and stakeholder alignment in cross-functional environments.
Why you’ll love working at Kicksaw:
Join a growing company with a clear vision to scale! In addition to competitive compensation and benefits, you’ll get to work with curious, knowledgeable, and adventurous team members who enjoy their work and are passionate about what they do.
Kicksaw is made up of a diverse group of lifelong learners, pioneering spirits, and creative thinkers. We’re all unique, but there are certain core values that we each adhere to. They’re our guiding principles, our collective “North Star,” that we live by today and push to be better at tomorrow:
- Be You
- Own It
- Work Together
- Keep It Simple
At Kicksaw, we’re growing fast and are anticipating more growth to come in 2025. We need great leaders to get there! If this role speaks to you, and you want to work with a company that’s fully remote, committed to supporting veterans, and focused on quality of life then please apply!
About Kicksaw:
Salesforce implementations, minus the headache. We’re all about forward-thinking, savvy solutions, done right the first time. It’s innovation the way you always dreamed it could be.
Kicksaw is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. All your information will be kept confidential according to EEO guidelines.
Top Skills
What We Do
World-class Salesforce implementation, data migration, process optimization, tool integration, and data sourcing / enrichment services to boost your revenue teams
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