Company Description

Who we are

Miratech is a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet. Our highly professional team achieves success with 99% of IT projects in financial, telecommunication and technology domains since Miratech inception in 1989. Technical complexity is our passion, stability is our standard, friendly work environment is our style. We empower our employees to grow together with the company, to achieve ambitious goals, to be a part of international relentless team which helps the visionaries to change the world.

Job Description

We seek a talented Senior Salesforce Developer to join our team and play a key role in developing and maintaining customer Salesforce integration. In this role, you will support customers’ existing codebase, fix bugs, and add new features to support the latest Salesforce CTI APIs.
Responsibilities:

• Design and implement Salesforce BYOT/CTI connectors to integrate telephony systems with Salesforce.
• Collaborate with stakeholders to gather requirements for integration and assess technical feasibility.
• Develop custom Salesforce components and Apex code to support CTI functionalities.
• Ensure connector security, scalability, and performance, adhering to best practices.
• Create and maintain documentation for connectors, including architecture, design, and user guides.
• Troubleshoot and resolve issues related to connector functionality and telephony system integration.
• Work closely with the Salesforce platform team to ensure seamless interaction with other components and systems.

Qualifications

• 3+ уears of experience in building Salesforce connectors, especially in the telephony/voice/chat domain.
• 3+ уears of experience in web technologies such as HTML, CSS, JavaScript, RESTful APIs, and WebSocket.
• Hands-on experience with Java and microservices architecture.
• Strong exposure to Salesforce technologies, including Apex, Visualforce, and Lightning Components.
• Experience with telephony integration and CTI frameworks (e.g., Genesys, Avaya, Cisco).

Nice to have

• Salesforce certifications (e.g., Salesforce Platform Developer, Salesforce Certified Administrator).
• Knowledge of telephony protocols such as SIP, H.323, or WebRTC.
• Knowledge of the Google Cloud platform.
• Experience integrating with Salesforce ServiceCloud Voice BYOT APIs.

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Additional Information

All your information will be kept confidential according to EEO guidelines.