Senior Salesforce Administrator

Responsibilities

Flow Builder & Automation Response
• Design, develop, and maintain complex automation using Flow Builder, including screen flows and record-triggered flows that leverage loops, sub flows, and Apex Actions.
• Continuously optimize existing automation by migrating workflows and Process Builders to Flows.
• Stay up to date with Salesforce releases and implement new Flow features for improved efficiency.
• Security and Management
• Design and implement comprehensive security models using profiles, permission sets, and sharing rules to ensure appropriate data access across the organization.
• Maintain and optimize public groups, queues, and territories for efficient data distribution.
• Develop and maintain role hierarchies that align with organizational structure while supporting complex sharing requirements.
• Conduct regular security audits and health checks to ensure compliance with internal policies.
System Administration and Enhancement
• Manage all aspects of our Salesforce instance, including user administration, security controls, and maintaining integration points.
• Implement custom metadata to drive scalable, maintainable configurations.
• Create and maintain custom objects, fields, page layouts, dynamic forms, and record types to support evolving business needs.
• Develop and maintain complex validation rules and approval processes.
Deployment and Environmental Management
• Manage deployments using change sets or DevOps tools like Gearset or Copado.
• Oversee sandbox environments, including data seeding, refresh processes, and environment setup.
• Monitor backup solutions to ensure data integrity and recovery options.
Data Governance and Integration
• Maintain data visibility frameworks, including Organization-Wide Defaults (OWDs), sharing rules, and record ownership structures.
• Establish and enforce data access policies aligned with compliance requirements.
• Support API-based integrations using tools such as Mulesoft Composer, ensuring smooth data flow between systems.
• Proficiency in data management tools and importing/exporting large datasets.
Analytics and Reporting
• Build and maintain comprehensive dashboards and reports with appropriate visibility settings.
• Design custom report types and implement advanced reporting solutions.
• Develop executive-level dashboards that track KPIs while respecting data access restrictions.
• Maintain data quality through regular audits, duplicate rules, using third-party data hygiene tools and automated cleaning processes.

Qualifications

• Bachelor's degree in Information Technology, Business Administration, or related field.
• Salesforce Certified Administrator and Advanced Administrator certifications.
• 5+ years of experience administering Salesforce in an enterprise environment.
• Extensive experience with Flow Builder, including complex automation and error handling.
• Deep understanding of Salesforce security models, including profiles, permission sets, and sharing architecture.
• Proven experience implementing complex sharing rules and visibility requirements.
• Strong background in data governance and security frameworks.
• Excellence in stakeholder management and technical documentation.
• Exceptional troubleshooting abilities and a proven ability to independently analyze and resolve complex issues.
• Strong problem-solving, organization, and project management skills.






Preferred Qualifications:
• Platform App Builder certification
• Experience with Event Monitoring, CRM Analytics, Experience Cloud, and Mulesoft Composer (or similar automation tools)
• Knowledge of custom sharing models and sharing recalculation.
• Background in compliance management (GDPR, CCPA, etc.)
• Experience with master data management solutions,


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