Senior Salesforce AdministratorAbout Illustrative Mathematics:
At Illustrative Mathematics (IM), we are dedicated to creating a world where all students have access to high-quality, engaging, and equitable mathematics education. IM seeks to ensure that students, particularly students in historically under-resourced areas, and their teachers have access to aligned, grade-level, mathematics curriculum resources, and that teachers experience professional learning that leads to enduring mathematical learning for their students.
The Department: The Enterprise Management department supports company-wide activities including financial planning and analysis, accounting, payroll, benefits management, project management, contractor support, office management, event planning, and legal.
Position Overview:Position Type: Full-TimeLocation: Remote - United States onlySalary Range: $110,00 - $112,00 -- ExemptKey Responsibilities:
- Salesforce Administration: Manage daily operations, user setup, and system configurations for the Salesforce platform.
- Business Process Optimization: Collaborate with teams to implement improvements that enhance operational efficiency.
- Support & Training: Provide user support, troubleshoot issues, and develop training materials for onboarding and ongoing education.
- Customization & Development: Assist in developing new Salesforce functionalities through custom objects, workflows, and automations.
- Data Management: Ensure data integrity, manage duplicates, and comply with data security policies.
- Integration & Automation: Work with technical staff to integrate Salesforce with other applications and streamline workflows.
- Collaboration: Partner with cross-functional teams to align Salesforce functionality with organizational goals, facilitating effective communication.
- Documentation & Best Practices: Create and maintain documentation for workflows, data models, and user guides, ensuring adherence to industry best practices.
Required Qualifications:
- Salesforce Administration Certification
- 5 years of hands-on experience as a Salesforce Administrator, preferably in a nonprofit or education setting
- Experience with Sales Cloud and Service Cloud
- Must reside in and be legally authorized to work in the USA
Required Competencies:
- Communication: Excellent written and verbal communication skills; ability to deliver clear, concise information tailored to specific and varied audiences.
- Collaboration: Effectively works with colleagues from various departments, fostering cooperation and ensuring alignment on shared objectives.
- Planning and Organization: Ability to work independently and follow through on assignments with minimal direction and supervision.
- Results-Focus: Seeks opportunities for improvement in processes and practices, regularly evaluating results to enhance efficiency and effectiveness.
- DEIB Commitment: Demonstrates awareness and understanding of diverse perspectives, effectively engaging with individuals from different backgrounds to foster inclusive interactions.
Why IM?
- Mission-Driven Work: Contribute to meaningful projects that help shape the future of math education for millions of students and educators worldwide.
- Innovative Environment: Join a passionate, diverse team and work with cutting-edge technologies in a collaborative, remote-first setting
- Growth Potential: Opportunities for learning, development, and advancement within a rapidly growing organization.
What We Do
Our vision is a world where people know, use, and enjoy mathematics.
Illustrative Mathematics is a discerning community of educators dedicated to the coherent learning of mathematics. We collaborate at illustrativemathematics.org, sharing carefully vetted resources for teachers and teacher leaders to give our children an understanding of mathematics and skill in using it. We provide expert guidance to states and districts working to improve mathematics education.
