Senior Salesforce Administrator

PlayVS is the leading amateur esports platform in North America. We are the single community where players come together to compete, fans gather to spectate, and coaches manage their programs. We offer an incredible, full-stack esport platform—game integrations, team-building tools, leagues, tournaments, and schedules—and our software products tie everything together into a cohesive experience.

We're seeking a highly skilled and experienced Senior Salesforce Administrator to join our Data Team. In this role, you'll take the lead on managing complex projects, designing advanced automation, and ensuring the ongoing health and efficiency of our Salesforce instance. You'll also provide expert guidance and mentorship to junior team members.

Here's What You'll Get To Do:

• This position will be responsible for planning, analyzing, and implementing business systems requirements for SalesForce and system changes or enhancements in coordination with business users, management, other IT resources, and/or vendors.
• Develop and maintain CPQ concepts such as MDQ, product rules, price actions, and associated automation related to opportunity, contract, and subscription management.
• Cross-functionally implement the Lead-to-Revenue (Lead-to-Quote, Quote-to-Cash) process within a Salesforce light based environment.
• Develop and maintain a suite of GTM and marketing automation tools such as Outreach, Gainsight, etc.
• Conduct research on the best practices and industry/functional trends.
• Lead projects related to Salesforce enhancements, integrations, and customizations, ensuring alignment with business objectives.
• Provide comprehensive training and support to end-users on all aspects of Salesforce functionality.
• Design and implement complex workflows and process automation to streamline operations.
• Previous experience in Saas and Salesforce Advanced Admin certifications are nice to have.

Here's What We're Looking For:

• Experience: 3-5 years of experience as a Salesforce Administrator with a proven track record of success in leading projects and managing complex implementations.
• Advanced Salesforce Expertise: Possess in-depth knowledge of Salesforce architecture, advanced features, and best practices.
• Project Management: Thorough understanding of software delivery methodologies, project management, change management, etc
• Documentation: Documents requirements and specifications for system implementation enhancements, develops consensus for those enhancements
• Automation & Development Skills: Demonstrate strong skills in process automation and workflow design with an understanding of Apex, Visualforce, and other development tools.
• Leadership & Mentorship: Lead by example, providing guidance and mentorship to junior team members, fostering a collaborative and supportive environment.
• Communication & Stakeholder Management: Possess excellent communication, collaboration, and stakeholder management skills. Communicate effectively with technical and non-technical audiences.
• Technical Skills: Proficient in data modeling and management with experience in third-party integrations and APIs.
• Problem-Solving & Analysis: Demonstrate advanced problem-solving and analytical skills to troubleshoot complex issues and identify optimal solutions.

Bonus points for:

• Passion for esports and a genuine interest in supporting the growth of amateur players.

PlayVS is an equal-opportunity employer. We provide equal employment opportunities and are committed to maintaining an inclusive environment for our customers, employees, and applicants. We prohibit discrimination and harassment of any type regardless of race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, parental status, or any other characteristic protected by federal, state or local laws. 

If you have a disability or special need that requires an accommodation, please contact us at [email protected]