Senior Sales Operations Analyst

Posted 4 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
Semiconductor • Manufacturing
The Role
Owns Greater China sales forecasting, revenue planning, performance analytics, and demand-supply alignment. Partners with sales leadership and cross-functional teams to identify revenue risks and opportunities, improve forecast accuracy, develop dashboards and scenario models, and support executive business reviews. The role influences senior stakeholders, leads process improvements, and translates complex data into actionable recommendations across sales, finance, supply chain, and product management.
Summary Generated by Built In

Position Summary

The Senior Sales Operations Analyst is responsible for driving forecasting excellence, revenue predictability, and business performance across the Greater China region. This role serves as a trusted advisor to regional sales leadership, providing data-driven insights, managing forecast processes, identifying revenue opportunities and risks, and ensuring alignment between customer demand, supply availability, and financial targets.

The ideal candidate combines strong analytical capabilities with business acumen, executive communication skills, and the ability to influence cross-functional stakeholders in a fast-paced semiconductor or technology environment.


Key Responsibilities

Revenue Forecasting & Business Planning

  • Own weekly, monthly, and quarterly sales forecasting processes for the Greater China region.
  • Partner with Sales Leadership to develop accurate bookings, revenue, and demand forecasts.
  • Analyze forecast changes and identify key drivers, risks, and opportunities.
  • Lead forecast reviews with regional sales teams and executive stakeholders.
  • Drive forecast accuracy, accountability, and adherence to forecasting methodologies.
  • Identify opportunities for revenue acceleration, pull-ins, and revenue smoothing to support quarterly and annual targets.

Sales Performance Management

  • Monitor attainment against bookings, revenue, and strategic business objectives.
  • Develop KPI dashboards and performance scorecards for regional leadership.
  • Provide proactive analysis of business trends, customer demand changes, and market developments.
  • Conduct pipeline health assessments and identify opportunities to improve conversion and execution.
  • Deliver executive-level business reviews highlighting key insights and recommended actions.

Demand & Supply Alignment

  • Partner closely with Demand Planning, Supply Chain, and Business Operations teams to ensure alignment between customer demand and supply availability.
  • Analyze demand changes, backlog movements, scheduling mismatches, and fulfillment risks.
  • Support customer prioritization discussions during constrained supply situations.
  • Identify revenue risks related to supply constraints and develop mitigation strategies with cross-functional teams.

Business Analytics & Insights

  • Translate large, complex data sets into actionable business recommendations.
  • Develop and maintain reporting solutions, dashboards, and management tools.
  • Perform scenario modeling, what-if analysis, and strategic business assessments.
  • Evaluate business opportunities, customer trends, product mix impacts, and revenue implications.
  • Support quarterly business reviews and annual operating planning processes.

 

Cross-Functional Leadership

  • Act as a key liaison between Sales, Finance, Demand Planning, Supply Chain, Product Management, and Business Operations.
  • Drive alignment on forecast assumptions, demand signals, and revenue commitments.
  • Lead process improvement initiatives that improve forecasting accuracy, operational efficiency, and business visibility.
  • Influence decision-making through data-driven recommendations and clear communication.
  • As a member of a global organization, this role regularly collaborates with colleagues across multiple regions and time zones. Flexibility to participate in occasional early morning or evening meetings is required to support global business operations and cross-functional initiatives.

Required Qualifications

  • Bachelor's degree in Business, Finance, Economics, Engineering, Supply Chain, Data Analytics, or related field.
  • 5-8+ years of experience in Sales Operations, Business Operations, Revenue Operations, Demand Planning, or Financial Planning & Analysis.
  • Experience supporting sales organizations within Greater China or Asia Pacific markets.
  • Strong forecasting, business planning, and analytical capabilities.
  • Advanced proficiency with Excel and data analysis tools.
  • Experience working with CRM, ERP, and business intelligence platforms (Salesforce, SAP, Power BI, Tableau, etc.).
  • Strong executive presentation and communication skills.
  • Demonstrated ability to influence senior stakeholders without direct authority.
  • Ability to manage multiple priorities in a dynamic environment.

 

Preferred Qualifications

  • Semiconductor, electronics, manufacturing, or technology industry experience.
  • Experience supporting revenue forecasting and supply-demand balancing processes.
  • Knowledge of semiconductor supply chain and order fulfillment processes.
  • Mandarin Chinese and English language proficiency.
  • Experience with statistical forecasting and scenario modeling techniques.

Skills Required

  • Bachelor's degree in Business, Finance, Economics, Engineering, Supply Chain, Data Analytics, or a related field
  • 5-8+ years of experience in Sales Operations, Business Operations, Revenue Operations, Demand Planning, or Financial Planning and Analysis
  • Experience supporting sales organizations within Greater China or Asia Pacific markets
  • Strong forecasting, business planning, and analytical capabilities
  • Advanced proficiency with Excel and data analysis tools
  • Experience with CRM, ERP, and business intelligence platforms such as Salesforce, SAP, Power BI, or Tableau
  • Strong executive presentation and communication skills
  • Ability to influence senior stakeholders without direct authority
  • Ability to manage multiple priorities in a dynamic environment
  • Semiconductor, electronics, manufacturing, or technology industry experience
  • Experience supporting revenue forecasting and supply-demand balancing processes
  • Knowledge of semiconductor supply chain and order fulfillment processes
  • Mandarin Chinese and English language proficiency
  • Experience with statistical forecasting and scenario modeling techniques

Cree Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cree and has not been reviewed or approved by Cree.

  • Fair & Transparent Compensation — Pay is often described as fair or decent in technician and operator roles. Compensation in some project management and security supervision roles is characterized as good.
  • Healthcare Strength — Benefits include medical, dental, and vision coverage with HSA, FSA, and HRA options, plus EAP support. Wellness resources are highlighted alongside core health plans.
  • Parental & Family Support — The package includes six weeks of paid parental leave and adoption assistance. Leave applies to new birth, adoption, and foster placement.

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The Company
HQ: Racine, WI
2,773 Employees
Year Founded: 1987

What We Do

Cree | Wolfspeed is the global leader in silicon carbide technology and production, leading the worldwide transition from silicon to silicon carbide. Our product portfolio provides disruptive technology solutions that support a more efficient, sustainable future including electric vehicles, fast charging, 5G, power supplies, renewable energy and storage, as well as aerospace and defense. Our people are dedicated to driving a significant shift in the technology sector and creating a global semiconductor powerhouse. For additional product and Company information, visit www.cree.com.

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