Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
About the RoleSynthesia is looking for a Senior Sales Operations Analyst to help our sales organization run efficiently, scale smoothly, and make faster, better-informed decisions. You'll own the systems, data, and processes that power our go-to-market motion partnering closely with Sales, Finance, and RevOps to keep the engine running and to surface the insights leadership needs to forecast and plan.
This is a hands-on role for someone who's equally comfortable deep in Salesforce configuration as they are building a forecast model or presenting a pipeline analysis to sales leadership.
What You'll DoDrive reporting & analytics — Build and maintain dashboards for pipeline, forecast, quota attainment, and funnel conversion; deliver regular reporting to sales leadership
Support forecasting — Prepare and validate the data behind weekly/monthly/quarterly forecast calls
Design sales processes — Improve territory planning, lead routing, deal desk operations, and quote-to-cash workflows
Support compensation & quota planning — Model commission plans, calculate payouts, and assist with quota-setting analysis alongside Finance
Partner cross-functionally — Work with Marketing, Customer Success/RevOps, and Finance on GTM efficiency initiatives and shared reporting needs
Identify and troubleshoot — Proactively spot process breakdowns or data issues and drive fixes
3–5+ years in a Sales Operations, Revenue Operations, or Business Analyst role (SaaS experience preferred)
Strong hands-on experience with Salesforce (admin-level configuration a plus)
Advanced Excel/Google Sheets skills; SQL and/or BI tool experience (Tableau, Looker, Omni) a strong plus
Track record of building reporting and forecasting models used by sales leadership
Comfortable working cross-functionally with Sales, Finance, and Marketing stakeholders
Strong analytical and process-improvement mindset — able to translate messy data into clear recommendations
Excellent communication skills; able to present findings to senior stakeholders
Skills Required
- 3-5+ years of experience in Sales Operations, Revenue Operations, or Business Analysis
- Strong hands-on Salesforce experience
- Advanced Excel or Google Sheets skills
- Experience building reporting and forecasting models used by sales leadership
- Ability to work cross-functionally with Sales, Finance, and Marketing stakeholders
- Strong analytical and process-improvement skills
- Excellent communication skills and ability to present findings to senior stakeholders
- SaaS experience
- Salesforce administrator-level configuration experience
- SQL and/or business intelligence tool experience, including Tableau, Looker, or Omni
Synthesia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synthesia and has not been reviewed or approved by Synthesia.
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Leave & Time Off Breadth — Leave benefits are positioned as generous, including substantial annual leave plus public holidays and an additional long-tenure sabbatical with a cash award. Flexible working hours and hybrid/remote arrangements further strengthen perceived time-off and flexibility value.
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Healthcare Strength — Health coverage is described as robust, including private medical insurance with mental health support and dental/vision coverage. Added features like cashback options and gym discounts extend the package beyond basic medical coverage.
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Equity Value & Accessibility — Equity is framed as a meaningful part of total rewards through a generous stock options plan and a recent employee liquidity event tied to a major funding round. This can materially improve the perceived value and accessibility of long-term incentives versus options that remain purely paper value.
Synthesia Insights
What We Do
Synthesia is the #1 rated AI video communications platform. Thousands of companies use it to create videos in 140 languages, saving up to 80% of their time and budget. ? Trusted by Zoom, Xerox, Teleperformance, Amazon and mor
