Requirements:
- Balance of experience with pre/post-sales/technical support and real-world practitioner of analyst/investigation tradecraft
- Excellent communication skills (written and spoken) and presentation skills, both customer-facing and internal
- Personality excited by solving customer problems and relating prior experience through anecdotes
- Limited software development or related technical integration skills
- Familiarity with cloud architectures and SaaS-based deliver models, as well as browser technology and/or browser isolation technologies
Responsibilities:
- Lead/support full sales cycle for technical account management including: uncovering technical needs, deploying product, managing software pilot milestones and issues, answering security and implementation questions
- Drive technical discussions and product presentations with prospects and customers, with ability to effectively interact with both buying executives and mid-level IT deployment/support specialists
- Perform in-depth product demos encompassing the more technical and aspects of our SaaS products with anecdotes and investigation tradecraft points
- Respond to customer procurement RFIs and due diligence/security questionnaires
Qualifications:
- 4+ years enterprise pre-sales/post-sales/technical support experience, ideally with a cybersecurity vendor
- Experience with investigation, intelligence collection, OSINT or threat hunting
- Strong written communications skill covering both technical and business-related topics
- Comfortable presenting individually or to groups
- Knowledge of the information security industry landscape including but not limited to web content filters, firewalls, authentication, browser isolation
Salary
- $150,000 - $165,000 plus Commission and Equity.
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What We Do
Improve the efficiency of your research teams
Authentic8's Silo for Research is a fully isolated, anonymous and secure platform for conducting all forms of online investigations. Use Silo for Research to access web-based resources across the surface, deep or dark web.
Shorten your time-to-insight
Silo for Research improves analyst tradecraft across all phases of the information collection life cycle. Get your teams online and productive without deploying complicated solutions or disrupting your current infrastructure.
Access alternate networks
Span alternate regions, languages and network protocols. Silo for Research spins up one-time-use browser instances that give you access to content across geographies and web protocols. Regardless of the destination resource, your identity or affiliation is never exposed.
Silo for Research lets you match your persona to the specific investigation needs. Appear local to the subject material by accessing the internet through any of Authentic8's access points around the world. Silo for Research combined with good tradecraft ensures your research activities aren't attributed to your analysts or organization.
Automate collections
Silo for Research supports collections of all types of web content as the analyst needs it, or over a period of time. Automation tools allow you to set up regular collection routines to capture a range of web content types, transform the content to a format of your choice and securely store it in the cloud.
Preserve data in the cloud
Investigators may be required to capture and collect content as part of their process. And to maintain efficacy of potential evidence, a proper chain of control and evidentiary requirements must be met. Silo for Research integrates with Authentic8 Secure Storage, an encrypted, audited cloud-based storage repository for users and groups.
"With Silo, there is no need to have a 'dirty' machine because you are fully protected" - Authentic8 Silo for Research customer
