Senior Sales Consultant - Nick Scali

Posted 3 Days Ago
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North Lake Grace, Western Australia, AUS
In-Office
Senior level
Retail
The Role
Drive high-value retail sales in a showroom environment by delivering empathetic, consultative service. Guide customers through design and product options, identify and follow up leads, close sales, maintain accurate order records, and support visual merchandising and team goals to consistently exceed personal sales targets.
Summary Generated by Built In
Company Description

For over 60 years, Nick Scali has been defining luxury living through exceptional design, craftsmanship, and innovation. After welcoming Plush Sofas into our family in 2021, our footprint has grown to more than 115 showrooms across Australia and New Zealand — and we’re just getting started. 

We’re on the lookout for a passionate Senior Sales Consultant who lives for the excitement of the chase — someone who connects deeply with customers, shapes their vision, and seals every sale with confidence and style. 

Job Description

Step into a role where every interaction counts. As a Senior Sales Consultant, you will thrive on the buzz of the showroom, connecting with customers, uncovering their style, and confidently closing sales that transform houses into homes. 

About the role 

  • Use your empathy and commercial mindset to build trust and deliver a premium, end-to-end customer experience. 
  • Guide customers through design choices and product options so they can bring their vision for their space to life. 
  • Take ownership of your results, consistently working towards and exceeding your personal sales targets. 

What you’ll be doing 

  • Deliver warm, emotionally intelligent customer service that creates loyalty and encourages repeat business. 
  • Engage customers with storytelling that helps them imagine how our furniture will elevate their home. 
  • Proactively identify sales opportunities, follow up leads, and close deals with confidence. 
  • Maintain accurate sales records and ensure all customer orders are processed efficiently and correctly. 
  • Partner with the Showroom Manager and team to uphold high visual merchandising and presentation standards across the showroom. 

Qualifications

What We Offer 

  • Competitive salary with generous, uncapped commissions. 
  • Ongoing training and professional development opportunities. 
  • A supportive, growth-focused team environment within an ASX-listed company. 

 

    Additional Information

    About You 

    • Proven ability to close sales in high-value categories such as furniture, jewellery, automotive, or luxury goods. 
    • A natural hunter with a strong drive to achieve and exceed sales targets. 
    • high in emotional intelligence and able to build rapport quickly. 
    • Experienced in consultative selling and solution-based approaches. 
    • Energetic, self-motivated, and adaptable, even in high-traffic periods. 
    • Organised, professional, and collaborative with a growth mindset.

    Skills Required

    • Proven ability to close sales in high-value categories (furniture, jewellery, automotive, luxury goods).
    • Experience in consultative selling and solution-based sales approaches.
    • High emotional intelligence and ability to build rapport quickly with customers.
    • Strong drive as a hunter with a track record of meeting or exceeding sales targets.
    • Organised, professional, and able to maintain accurate sales records and process orders.
    • Able to support visual merchandising and collaborate with showroom team.
    • Energetic, self-motivated, and adaptable in high-traffic periods.
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    The Company
    850 Employees
    Year Founded: 1962

    What We Do

    Nick Scali Limited is a publicly listed Australian company that imports and retails household furniture and accessories across Australia, New Zealand, and the United Kingdom. Specializing in leather and fabric lounges, the company also offers dining room and bedroom furniture. Founded in 1962, it has grown to become one of Australia's largest importers and retailers of quality furniture.

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