SENIOR SALES ASSOCIATE - MENSWEAR

Posted 4 Days Ago
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Madrid, Comunidad de Madrid, ESP
In-Office
Senior level
Fashion
The Role
Represent the brand in-store delivering high-end customer service; advise clients on menswear collections, fittings and selections; execute sales transactions; maintain store appearance, visual merchandising and window displays; organize warehouse and inventory; collaborate with Store Manager and team while remaining knowledgeable about product, aesthetics and fashion trends.
Summary Generated by Built In
Profile:

Corresponding to a key figure within this philosophy, the Client Advisor assumes the responsibility to personally represent it in front of our customers and is concurrently responsible for presenting the philosophy in relation to the profound work which occurs from Solomeo all the way to the boutique.

The quality that we would like to offer resides, first of all, in the daily attention to personal ap-pearance within the store, with a style that meets the standards of casual elegance of signature luxury of the brand. Furthermore, appearance signifies a polite, helpful disposition and being attentive to both customers and to colleagues: group work is carried out within the boutique which, under the coordination of the Store Manager, follows all of the necessary activities to provide customers with an experience of excellence.

The elements needed to keep up-to-date with product knowledge, aesthetics and philosophy are provided each season, in order to allow the Client Advisor to competently follow and guide the customer through the collection, to trying on and the selection. It is necessary to adhere to a service of sales, which renders our store experience unique and which demonstrates the special attention that accompanies our business from the creation of the collection all the way to the final presentation.

Managing the working environment not only includes the appearance in the boutique, the relationship with the customers and conducting sales transactions, but also provides for looking after visual displays: within the store as well as the window displays, both for daily placements and for periodical dressings and amendments. Moreover, managing includes organised administration of the warehouse and inventory, so that the supply and availability responds to an orderly and clear criterion, in absolute support of the communication with customers and the company.

Role responsibilities:

For the role of Sales Associate we are seeking a candidate who combines professional expertise and enthusiasm with courteous and helpful communication skills. A candidate who is careful to illustrate the signature quality of the workmanship and materials, in order to be able to guide the client through the particular style of the brand and the seasonal proposals, maintaining the discretion of the company philosophy.

Qualifications:

To be successful in this role, applicants should be fluent in English and Spanish and have gained a previous experience in Retail.

It is absolutely essential that applicants possess the ability to demonstrate willingness and versatility when interacting with customers from all over the world and that they are passionate and keep abreast of both standards and trends in fashion.

Skills Required

  • Fluent in English and Spanish
  • Previous retail experience
  • Strong customer service and communication skills
  • Passion for fashion and knowledge of trends and brand aesthetics
  • Professional personal presentation and ability to work in a team
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The Company
3,101 Employees
Year Founded: 1978

What We Do

Brunello Cucinelli S.p.A. is an Italian luxury fashion brand renowned for its exceptional craftsmanship and commitment to high-end clothing. The company specializes in the design and sale of menswear, women's wear, and accessories across Europe, North and South America, and East Asia, blending timeless elegance with the artisanal tradition of Italian luxury.

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