The Role
Drive new business and expand accounts across an assigned territory by managing the full enterprise SaaS sales cycle. Build and maintain pipeline, develop multi-level stakeholder relationships, drive upsell/cross-sell, manage forecasting and CRM hygiene, and collaborate with cross-functional teams to close deals and meet revenue targets.
Summary Generated by Built In
Company Overview
Inbenta is a global AI technology company specializing in enterprise‑grade Conversational AI for Customer Experience. Our knowledge‑first AI platform helps organizations unify fragmented data into a single, trusted AI knowledge layer to automate interactions, orchestrate workflows, and deliver accurate, secure, and compliant customer experiences at scale.
With over two decades of innovation, Inbenta combines Conversational AI, Generative AI, and proprietary semantic technology to deliver high‑accuracy, auditable, and multilingual solutions across chat, search, knowledge management, AI agents, and digital assistants. Trusted by 1,000+ organizations worldwide, Inbenta enables businesses across industries such as Banking, Insurance, Automotive, Retail, and Transportation to reduce operational costs, improve self‑service, and prove measurable AI impact.
Role Summary
The Senior Sales Account Executive is responsible for driving new business and expanding existing accounts within an assigned territory or set of named accounts. This role focuses on managing the full sales cycle, building strong customer relationships, and consistently achieving revenue targets in a fast-paced, enterprise SaaS environment.
Key Responsibilities
Inbenta is a global AI technology company specializing in enterprise‑grade Conversational AI for Customer Experience. Our knowledge‑first AI platform helps organizations unify fragmented data into a single, trusted AI knowledge layer to automate interactions, orchestrate workflows, and deliver accurate, secure, and compliant customer experiences at scale.
With over two decades of innovation, Inbenta combines Conversational AI, Generative AI, and proprietary semantic technology to deliver high‑accuracy, auditable, and multilingual solutions across chat, search, knowledge management, AI agents, and digital assistants. Trusted by 1,000+ organizations worldwide, Inbenta enables businesses across industries such as Banking, Insurance, Automotive, Retail, and Transportation to reduce operational costs, improve self‑service, and prove measurable AI impact.
Role Summary
The Senior Sales Account Executive is responsible for driving new business and expanding existing accounts within an assigned territory or set of named accounts. This role focuses on managing the full sales cycle, building strong customer relationships, and consistently achieving revenue targets in a fast-paced, enterprise SaaS environment.
Key Responsibilities
- Own and execute territory and account plans to generate new business and expand existing customer relationships.
- Manage the full sales cycle, including prospecting, discovery, solution presentation, negotiation, and closing.
- Build and maintain a strong pipeline by identifying and qualifying opportunities across target industries and accounts.
- Develop multi-level relationships with key stakeholders, including senior decision-makers, to understand business needs and position solutions effectively.
- Drive upsell and cross-sell opportunities within existing accounts.
- Maintain accurate pipeline management, forecasting, and CRM hygiene.
- Partner with cross-functional teams (marketing, product, solution engineering, and customer success) to support deal progression and customer outcomes.
- Stay informed on market trends, customer challenges, and competitive positioning.
- Represent the company in customer meetings, industry events, and virtual engagements as needed.
- Bachelor’s degree in Business, Technology, or a related field.
- 5+ years of experience in B2B SaaS sales or enterprise account executive roles.
- Proven track record of meeting or exceeding quota in a complex sales environment.
- Experience managing multiple opportunities and navigating longer sales cycles with multiple stakeholders.
- Strong consultative selling, communication, and negotiation skills.
- Ability to build credibility and relationships with both technical and business audiences.
- Experience with CRM tools such as Salesforce and prospecting platforms (e.g., LinkedIn Sales Navigator).
- Familiarity with AI, NLP, or related technologies is a plus.
- Customer-focused and value-driven approach to selling
- Strong organizational and pipeline management skills
- Collaborative and team-oriented mindset
- Adaptability in a fast-paced, evolving environment
- Proactive, results-driven, and accountable
- Excellent communication, presentation, and negotiation skills.
- Customer‑centric, consultative approach to selling.
- Able to influence and manage senior stakeholders.
- Commercially driven and comfortable owning revenue outcomes and quotas.
- Strong analytical and problem‑solving abilities.
- Highly collaborative across distributed, cross‑functional teams.
- Proactive, organized, and effective at managing competing priorities.
- Adaptable in a fast‑paced, international environment.
- Competitive, optimistic, and resourceful, with strong drive and humility.
- Salesforce or similar CRM platforms.
- Account management and prospecting tools (e.g., LinkedIn Sales Navigator, ZoomInfo).
- MS applications, Teams, etc.
- Competitive base salary plus commissions.
- Full-Time Employment
- Hybrid work model (dependent on proximity to Allen, TX HDQ office)
- Opportunity to work with international customers and teams.
- A collaborative, inclusive, and fast‑growing global environment.
Skills Required
- Bachelor's degree in Business, Technology, or related field
- 5+ years of experience in B2B SaaS sales or enterprise account executive roles
- Proven track record of meeting or exceeding quota in complex sales environments
- Experience managing multiple opportunities and longer sales cycles with multiple stakeholders
- Strong consultative selling, communication, and negotiation skills
- Ability to build credibility with technical and business audiences
- Experience with CRM tools such as Salesforce and prospecting platforms (e.g., LinkedIn Sales Navigator, ZoomInfo)
- Familiarity with AI, NLP, or related technologies
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The Company
What We Do
Inbenta is a global leader in a new class of enterprise AI and semantic search technology for e-commerce and customer support. Powered by natural language processing, Inbenta’s products are used by over 250 companies to drastically boost self-service, enhance customer experience, increase conversions, and cut down on support costs by helping customers find exactly what they need. Inbenta specializes in conversational chatbots, virtual assistants, e-commerce search, support ticketing, hybrid chat, and knowledge management. Our AI and chatbot solutions understand customers in their own, colloquial language. By processing meaning rather than keywords using patented technology, we are able to intelligently direct customers to products, contents, and FAQs on your site before they try contacting your support agents. The result is a positive, streamlined customer experience that enables customers to complete tasks comfortably and quickly. Discover how easy it is to offer the highest quality online support experience for your customers -- get in touch with Inbenta here: https://www.inbenta.com/contact.
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