Senior RevOps Manager (12 month FTC)

Prolific

Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.

The role

Prolific for Research is a business unit dedicated entirely to serving our research customer base. We operate a hybrid go-to-market model spanning product-led growth, scaled customer success and a targeted direct sales motion and the person in this role needs to be comfortable across all of them. 

This 12 month fixed term role is a senior individual contributor role embedded in the Prolific for Research leadership team, reporting directly to the VP Research. You'll be the sole RevOps practitioner for the business unit, which means you'll need to be as comfortable owning strategy as you are doing the work. You'll be expected to operate as a trusted senior partner to each of your stakeholders, proactively identify problems, and own solutions end-to-end.

What you’ll be doing in the role 

Revenue Planning & Commercial Operations

• Own revenue planning and target-setting in close partnership with Finance and FP&A
• Lead quota modelling and compensation plan design, and manage the operational execution of comp plans
• Maintain and continuously improve our forecasting model, accounting for the nuances of a consumption-based revenue model
• Build and maintain pipeline models that serve both sales-led and PLG-driven motions

CRM & Tech Stack Ownership

• Own HubSpot as the primary CRM administrator for Prolific for Research, including all workflows, automations, and customisations required to support multiple GTM motions
• Maintain a prioritised RevOps roadmap that enables sales, customer success, marketing, and data teams to operate effectively
• Ensure the data warehouse and CRM are well-integrated so that customer journey signals are accessible to the teams that need them

Data, Insights & Infrastructure

• Work closely with our embedded data team to ensure data is accurate, accessible, and actionable
• Develop and maintain customer categorisation frameworks and target account lists for the sales and partnerships teams
• Produce data-led reporting and insights that support decision-making across the Prolific for Research leadership team

Stakeholder Partnership

• • Serve as a senior RevOps partner to the VP Research, Head of Sales & Partnerships, Head of Growth Marketing, and Scaled Customer Success Lead
  • Actively participate in the Prolific for Research leadership team as a contributor to business strategy and operational planning
  • Proactively identify operational problems and drive their resolution end-to-end

What you’ll bring to the role

• Proven experience in Revenue Operations, Sales Operations, or Business Operations in a high-growth B2B technology company
• Demonstrated experience supporting go-to-market models that include product-led growth alongside, or instead of, a traditional sales motion
• Strong hands-on HubSpot administration skills, including workflow design, custom properties, and CRM architecture
• Confidence working with data: you can collaborate with data teams, interpret or write SQL, and build models that stakeholders trust and use
• Experience with revenue planning, quota setting, and compensation modelling
• The ability to operate effectively as a sole practitioner: you're as comfortable executing as you are advising
• The credibility and communication skills to hold your own as a senior partner to senior stakeholders, while also being the person who gets things done
• A startup or scale-up mindset: you set high standards for yourself, take ownership without being asked, and stay composed when things are ambiguous

Why Prolific is a great place to work

We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.

We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.

Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.

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