Senior Revenue Operations Specialist

At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.

We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.

• Develop onboarding and training programs for our customer-facing teams across a variety of mediums
• Collaborate with other departments in the creation of collateral materials to educate the team
• Ensure team members are up-to-date on new features, best practices, and how to effectively communicate the value of our product
• Support team members with optimizing their daily workflows, understanding metrics, and adopting tools and processes
• Identify gaps and areas of opportunity in our enablement and systems and recommend data-driven solutions

What You'll Bring to the Role:

• 1+ years working in Revenue Operations in addition to 1+ years working in a customer-facing role, ideally in a SaaS environment.
• Must have experience working with Sales individual contributors and collaborating with Revenue management
• Knowledge of training mediums and enablement best practices
• Extensive knowledge of Hubspot and GSuite is a must

Who You Are:

• You are a strong communicator with great presentation skills
• You can translate complex concepts into simple and easily digestible explanations for any audience
• You are empathetic and understand people’s needs
• You are highly organized and are able to prioritize and juggle multiple projects at once
• You are tech-savvy and a systematic thinker
• You are flexible with an ability to quickly adapt to new situations
• You sweat the details

🏠 What we offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

🏝️ Vacation/Paid Time Off:

• 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!
• 1 Friday off per month (we call those our laundry days!)
• Company wide paid shutdown for the week between Christmas and New Years
• Flexible time off
• Medical, dental and vision insurance premiums for employees and their dependents
• Generous Parental Leave policy

🤝 Perks:

• We host 2 retreats per year and great team building activities
• Ample learning and development opportunities to continue growing your career
• Home office setup stipend
• Remote first culture
• Weekly Friday paydays!

At Roofr, we celebrate individuality and uniqueness. Roofr is proud to be an equal opportunity employer. We are committed to building an organization that empowers inclusion and diversity. We encourage candidates and employees to be true to themselves and express all aspects of their identities. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site (https://boards.greenhouse.io/roofr). Please be cautious of job offers that come from non-company email addresses (@roofr.com), instant messaging platforms, or unsolicited calls.