(Senior) Revenue Operations Manager US (m/w/d)

About Us

Pliant is a global fintech leader specializing in next-generation B2B payment solutions. Our modular, API-first platform enables businesses to streamline spending, optimize cash flow, and embed sophisticated payment capabilities directly into their financial workflows. Engineered for industries with complex requirements—such as Travel, SaaS, and Fleet—Pliant delivers the efficiency, control, and profitability that traditional banking lacks.

We serve two primary market segments:

• Enterprise & Mid-Market: Companies seeking to automate operational processes and gain financial flexibility through intuitive apps, robust APIs, and extended credit lines.
  
• Embedded Finance Partners: Financial software platforms, ERP providers, and banks that leverage Pliant’s white-label solutions to launch or enhance their own credit card offerings.
  

Founded in 2020 and headquartered in Berlin, Pliant supports over 4,000 businesses and 20+ global partners. As a licensed e-money institution (EMI), we issue Visa-powered credit cards in 11 currencies across 30+ countries. Now, we are bringing that same disruption to the U.S. market.

Learn more at www.getpliant.com

ABOUT THE ROLE
As our (Senior) Revenue Operations Manager, US (m/w/d) , you will be at the strategic core of our go-to-market engine and reporting to our VP of Growth while working hybrid in New York City or Remote US.

You’ll belong to our commercial growth department and partner closely with Sales, Marketing, and Customer Success to design, implement, and refine processes that drive revenue growth. With your analytical mindset, you’ll identify operational inefficiencies, propose data-driven solutions, and orchestrate seamless execution to fuel scalable success.

Compensation & Transparency At Pliant, we believe great work deserves clear and motivating rewards. We live this by owning our decisions and staying transparent about expectations.

OTE Range:
100k- 140k Base + Commission 

WHAT YOU`LL DO

• GTM Execution & Strategy: Shape and operationalize the Go-To-Market playbook for the US market - from prospect identification and outbound workflows to pipeline management and sales enablement.
• AI Enablement: Identify opportunities to integrate AI capabilities into existing systems and processes and create efficiency gains. Use AI technologies to automate tasks, gain insights from data and make more informed decisions.
• Process Optimization: Design and refine end-to-end processes—from lead acquisition to customer lifecycle management - ensuring efficiency, transparency, and alignment across all revenue-generating functions.
• Data & Analytics: Establish reporting frameworks, monitor KPIs, and deliver actionable insights that inform strategic decision-making. Manage CRM data integrity and ensure accurate forecasting.
• Revenue Strategy & Planning: Collaborate with cross-functional teams to set revenue targets, develop forecasts, and manage pipelines that reflect our ambitious growth objectives.
• Technology Stack Management: Evaluate, implement, and maintain tools and platforms that support Marketing, Sales, and Customer Success teams (e.g., CRM, Growth automation, BI tools).
• Cross-Functional Collaboration: Partner with Sales, Marketing, Finance, and Customer Success leaders to streamline handoffs, harmonize data flows, and optimize the customer journey.
• Performance Optimization: Identify bottlenecks or gaps and champion continuous improvement projects to elevate team performance and revenue attainment.
• Leadership & Mentoring (Senior-level): Guide junior team members, champion best practices, and foster a results-driven, collaborative culture.
  

WHAT YOU`LL BRING 

• Experience: 1-4 years in Revenue Operations, Sales, GTM Operations, or a similar GTM role within a high-growth B2B environment - preferably in FinTech or SaaS.
• GTM Expertise: Proven experience supporting or leading Go-To-Market initiatives, ideally including new market launches or US market expansion.
• Hands-On: You are an entrepreneurial person who is hands-on, likes to take on responsibility right from the start and drive your own projects forward.
• Analytical Mindset: Proficient in leveraging data to drive strategy, with a track record of building and interpreting performance dashboards, pipeline forecasts, and funnel metrics.
• Technical Savvy: Hands-on experience with CRMs (HubSpot), revenue automation tools, analytics platforms, and related RevOps technology stacks.
• Process & Project Management: Demonstrated success in fast paced environments, process design, optimization, and cross-functional project leadership.
• Strategic Thinker: Ability to balance big-picture strategy with operational detail, maintaining a focus on both immediate execution and long-term goals.
• Communication & Collaboration: Exceptional stakeholder management, presentation, and interpersonal skills; fluent in English.
• Must be legally authorized to work in the United States and currently reside in the United States. Pliant does not offer visa sponsorship for this role
• Location: New York City (hybrid) or Remote (US-based) 
  

WHAT WE OFFER 

• Impactful Work: Drive revenue operations at one of the fastest growing FinTechs redefining the payments industry for businesses.
• Vibrant Culture: Join a diverse team of forward-thinkers in a supportive and collaborative environment.
• Professional Growth: Access to learning opportunities, mentorship, and career development paths within a scale-up setting.
• Competitive Compensation: Attractive salary & benefits package.
• Flexible Work Setup: Enjoy a hybrid work model and modern office in the heart of Berlin’s thriving tech scene.
  

Ready to Shape the Future of Payments?

If you’re a hands-on, process-oriented, and innovative team player who thrives on making a tangible impact, we want to hear from you! Apply now and help us to boost Pliant’s revenue engine to the next level!

At Pliant, we believe diversity and inclusion are essential to building not only an innovative product but also an exceptional experience for both our customers and our team. This commitment begins with our hiring process—we welcome individuals of all racial and ethnic backgrounds, religions, national origins, gender identities or expressions, sexual orientations, ages, marital statuses, and abilities. If you require accommodations or accessibility support during the interview process, please let us know in your application so we can make sure your experience is seamless.