Senior Research Scientist, Trucking

| Bellevue, WA, USA | Hybrid
Employer Provided Salary: 177,600-217,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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About Flexport: 

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Solve the world's most challenging problems in the Trucking industry with dataThe opportunity:

Flexport Trucking is looking for a creative, technically-minded Senior Research Scientist who is motivated to solve some of the world’s most challenging problems in the Trucking industry.

Flexport Trucking’s Convoy Platform is the nation’s leading digital freight network. We build technology to find smarter ways to connect brokers and shippers with carriers, solving some of the toughest problems in the 800-billion-dollar freight industry. Our interconnected network and platform capabilities enable the movement of millions of truckloads across the country - saving money for shippers and brokers, increasing earnings for drivers, and avoiding unnecessary carbon waste for our planet. Come learn what it’s like to work on complex problems in a massive industry at the center of our economy.

Research Science is at the core of Flexport Trucking’s Convoy Platform. We build models that power freight pricing, shipment relevance engines matching shipments and drivers, auction bidding strategy, and other core services. We also forecast business metrics, evaluate the causal impact of business decisions, design statistical and machine learning models to optimize our product, and leverage our data to generate insights for our customers. The breadth of the problem space is huge, spanning machine learning, optimization, causal inference, experimental design, and econometrics domains. We have only begun to dig into the difficult and diverse problems in our two-sided marketplace. 

We are seeking a highly skilled Senior Research Scientist to contribute to the development of new Science-powered features within our marketplace, including but not limited to expanding our best-in-class auction mechanisms to better service our diverse broker and carrier base, developing algorithms for workforce planning and management to staff Flexport operations team, building fraud prevention and risk management systems to safeguard Convoy’s carrier network, producing load recommendations for carriers within the app, etc.

You will:

  • Own the expansion and development of existing and new science-powered features within the Convoy Platform Design and develop innovative auction systems and load recommendation engines that match shippers and brokers with carriers more efficiently, and ensure fair pricing. Develop prediction models that minimize the business risks within Convoy’s carrier network. This entails analyzing data, developing scientific models, and implementing algorithms that work efficiently for different trucking capacities, routes, and market conditions.
  • Develop feedback-aware automated decision-making systems
    There are many situations where models simply do not outperform humans. We are looking for individuals who are open to building systems capable of ingesting human inputs. This means as part of the role, you will continuously analyze feedback from brokers, shippers, and carriers to identify areas for improvement, fine-tune auction parameters, and optimize performance.
  • Engage collaboratively
    Science drives automated decisions across many domains at the Convoy platform. We seek individuals with a history of leading successful collaborations with cross-functional teams including product managers, engineers, and data scientists to ensure seamless integration of the modeling solutions within the Engineering systems. 
  • Innovate Deliberately
    We’d like the individuals joining our team to stay up-to-date with the latest advancements in machine learning, optimization techniques, and market dynamics to drive innovation and maintain a competitive edge.

You should have:

  • Leadership and Domain Experience
    Ph.D. or MS in Computer Science, Statistics, Applied Math/OR, Engineering, or related quantitative field with a minimum of 5+ years of experience developing machine learning solutions.
  • Technical Aptitude
    Experience using Python tools and SQL to train, maintain, and deploy models with a robust service API for production.
  • Technical Problem Solving
    Ability to frame business problems as automated decision solutions and contribute as a technical leader on our collaborative teamsIntelligent but practical; you want to get things done and love simplicity.
  • A plus if you have experience in 
    • Two-sided marketplaces, financial markets, and economic theory.
    • Developing mature models and doing the tough research work to unlock value.

Successful Flexporters share these traits:

  • We’re passionate about solving complex problems and get excited about diving deep to understand an issue.
  • Our titles don’t define us, we do what’s needed to prioritize our customers.
  • We support others through change and uncertainty and stay the course when things get challenging.
  • We believe in our mission and the potential for impact in our space.

#LI-Hybrid

Worried about not having any logistics experience? 

Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.

The US base salary range for this position: (exclusive of bonus, equity and benefits.)

$173,340$193,050 USD

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • GraphQLFrameworks
    • KubernetesFrameworks
    • Ruby on RailsFrameworks
    • TerraformFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • TableauAnalytics
    • FigmaDesign
    • LatitudeDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement

An Insider's view of Flexport

What’s the vibe like in the office?

During pre-COVID times, the SF office was designed as a hub of innovation. You can feel the creativity from the openness of the space, the dry-erase walls, the sound of coffee in the morning, and the waves of silence broken by laughter and understanding. The office made me want to wake up every day and go to work.

Jim

Engineer Manager

How do you collaborate with other teams in the company?

Any change at scale can make a huge difference. Working with our business leaders we identify these improvements, work through solutions and evaluate their effectiveness. Always looking for ways to reduce complexity.

Raphael

Senior Product Designer

How does the company support your career growth?

Flexport has supported my career growth by continuously providing opportunities for me to explore my interests. Whether it be passion projects, internal leadership opportunities or just casual conversations, Flexport and my colleagues have invested in my long term professional development.

Natalie

Client Solutions Associate

How do your team's ideas influence the company's direction?

Flexport is growing very quickly, and so is our product -- we welcome questions and unique ideas. Our engineers are empowered to identify critical projects, strategically prioritize them, and execute them. You decide how to get us to where we want to go.

Geoff

Chief of Staff

What kinds of technical challenges do you and your team face?

Efficiency, predictability and visibility are the key ingredients missing from the industry today. Our vision guides us to identify the right steps to get there. And be the standard technology of global trade.

Yuko

VP, Product Leadership

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer highly subsidized health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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