Role Specific Information
Job Description
About the Role
As Senior Reliability Engineer, you will ensure the resilience and availability of Kohl’s systems and applications, collaborate closely with development teams, contribute to architectural designs, conduct risk assessments and design for failure, and implement robust monitoring and failover mechanisms.
What You’ll Do
Drive error budget and Service Level Objective (SLO) adoption across products
Drive incident response efforts, perform root cause analysis and implement preventative measures to enhance system reliability
Establish consistent practices that elevate Kohl’s operational excellence through automation and process improvements
Follow software lifecycle and drive reliability, observability, and efficiency across product teams within an assigned domain
Identify repeated toil and find opportunities for automation and risk reduction
On-call on a rotation to respond to production incidents and conduct blameless retros and root-cause analyses (RCAs) to drive a culture of continuous improvements
Proactively identifies failures before they cause outages using chaos engineering techniques such as edge cases, failure modes and design review
Advise on capacity planning and provide continuous assessments on systems behavior and consumption
Work with product managers to identify and prioritize work for reliability best practices (i.e., leveraging SLIs/SLOs/Error Budgets)
Mentors and assists engineers on the team
Additional tasks may be assigned
What Skills You Have
Required
Bachelor's Degree or equivalent in MIS, Computer Science or related field
4+ years of experience in software development
Strong programming skills in one or more languages (Java, Python, Go or Node.js)
In-depth knowledge of systems architecture, operating system internals and network fundamentals
In-depth knowledge of application design patterns, event-driven architecture, database schemas, and testing strategies
Experience with multi-region application troubleshooting and performance tuning
Working experience with one cloud platform (GCP, AWS, or Azure)
Working experience with monitoring techniques and tools (e.g., CloudWatch, Grafana, Prometheus, OpenTelemetry, Tracing)
Preferred
In-depth knowledge of containerization and container orchestration (e.g., Docker, Kubernetes, Rancher)
Experience with one or more configuration management systems (e.g., Chef, Ansible, Puppet)
Passion for and experience with AI and ML methodologies (MLOps)
Experience writing Infrastructure as code (e.g., Terraform, OpenTofu)
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You’ll Do” Section
Ability to comply with dress code requirements
Basic math and reading skills, legible handwriting, and basic computer operation
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company
Ability to learn and comply with all company policies, procedures, standards and guidelines
Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel
Ability to work as part of a team and interact effectively and appropriately with others
Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes
Ability to satisfactorily complete company training programs
Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
Ability to plan, prioritize and monitor activities across business units
Ability to complete or oversee the completion of assigned projects in a timely manner
Skills Required
- Bachelor's Degree in MIS, Computer Science or related field
- 4+ years of experience in software development
- Strong programming skills in Java, Python, Go or Node.js
- In-depth knowledge of systems architecture and network fundamentals
- Experience with cloud platforms (GCP, AWS, or Azure)
- Working experience with monitoring tools such as CloudWatch, Grafana, Prometheus
Kohl's Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kohl's and has not been reviewed or approved by Kohl's.
-
Retirement Support — Feedback suggests the 401(k) plan is a standout, offering a dollar‑for‑dollar company match up to 5% with contributions available from day one. Eligibility and vesting mechanics are presented as straightforward for eligible roles.
-
Parental & Family Support — Paid parental leave includes 12–14 weeks for birthing parents and 6 weeks for other eligible parents. Feedback suggests this is a meaningful family‑support element within the package.
-
Wellbeing & Lifestyle Benefits — The package includes a 15% everyday associate discount that can rise to 35% on select days, access to an Employee Assistance Program, and low‑ or no‑cost wellness centers in eligible locations. Feedback suggests these everyday perks add tangible value alongside core benefits.
Kohl's Insights
What We Do
Kohl’s is a leading omnichannel retailer with more than 1,100 stores in 49 states Kohl's business is built on a solid foundation of more than 65 million customers, an unmatched brand portfolio, industry-leading loyalty and Kohl's Card programs, a convenient and accessible nationwide store footprint, and large digital business on Kohls.com and the Kohl's mobile app. Our Vision: - The retailer of choice for the active and casual lifestyle - Destination for active and casual lifestyle as well as beauty for the entire family — from the most trusted brands, always delivering quality and discovery - Leading with loyalty and value through best-in-class rewards programs - Differentiated omnichannel experience — easy and inviting, no matter how our customer wants to shop
