Senior Relationship Director | S4 | CCB | Birmingham

Join our community:

As a Senior Relationship Director, you will managing a portfolio of large corporate clients, meeting financial expectations and ensuring clients receive a great experience, including timely intervention when required.

You will also be responsible and accountable for driving primacy, growing the portfolio and meeting all governance requirements such as credit stewardship and financial crime.

The difference you’ll make:

• Driving a proactive and collaborative environment across CCB.

• Provide your clients with an experience that is second to none.

• Creating and delivering a  growth strategy including relationships with clients, prospects, and professionals.

• Deliver against agreed OKRs and KPIs. This will include NPS through internal and external sources.

• Driving high levels of client insight and creating advocates of the Corporate Bank through your portfolio and wider network.

• Coach Relationship Manager(s) to improve their skills and knowledge.

What you’ll bring:

• Experience of developing and driving a regional business development strategy, to deliver the Corporate Bank’s ambitious growth, through existing client network and intermediaries.

• High level of credit underwriting skills and financial crime risk.

• Proven record of providing high quality client experience.

• Proven experience of corporate businesses

• Excellent presentation, negotiation, analytical, and report-writing skills.

It would also be nice for you to have:

• The capacity to build a positive, open and inclusive culture, helping colleagues to be at their best.

• A demonstration that you are embracing your own personal development , through a continuous learning environment and ethos, leveraging internal resources.

What else you need to know:

• This role is based in Birmingham Business Centre.

• We want our people to thrive at work and home and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).

• If you apply for this role in this location, it’s important you consider your travelling distance, time and cost from your home to the office location.

• We’re happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process.

Inclusion:

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed.  We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.
How we’ll reward you:

As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

• Eligible for a discretionary performance-related annual bonus.

• We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.

• 30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year.

• £6,000 car allowance per year.

• Company funded individual private medical insurance.

• Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, and health assessments.

• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.

• Share in Santander’s success by saving or investing in our share plans.

• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services

Learn more about our benefits and family friendly policies

What to do next:

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at [email protected].

Additional Information:

We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship.  You may be liable for your own personal employee immigration and relocation costs.