We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role
We’re seeking a Senior Quant UX Researcher to join the team and drive impactful research for the Online Grocery team. In this role, you will be deeply involved in every aspect of the research process, from design to execution and analysis. The Online Grocery team is focused on building and growing the best online grocery experience.
About the team
The Instacart Research team is dedicated to understanding the future of online grocery shopping and how current behaviors and needs may be rapidly evolving. We generate insights that drive product strategy and innovation. We are a collaborative and tight-knit team, and we partner with product, design, data science, and engineering to help build products that solve real problems for people and support Instacart’s mission.
About the Job
- Design, implement and analyze a wide range of quantitative studies.
- Utilize statistical techniques and data analysis to identify trends, patterns, and insights from large datasets.
- Partner closely with product, data science and design partners to identify and prioritize research projects
- Identify, plan and execute research projects end-to-end, demonstrating creativity in problem-solving
- Synthesize findings into actionable insights that propel product development.
- Communicate results and recommendations in a concise and visually compelling manner, leveraging storytelling skill
- Collaborate with data scientists and other teams to develop predictive models.
- Uphold high standards of data integrity and confidentiality in all research activities.
Minimum Qualifications
- At least 5 years of professional experience in UX research
- Able to adapt and operate independently in a fast-paced environment
- Experience in designing, implementing, and analyzing tracking and ad-hoc surveys
- Demonstration of a creative, adaptable, and hands-on approach to research
- Advanced knowledge and expertise in statistical analysis methods (e.g., Discrete Choice Modeling, Segmentation techniques)
- Proficiency in programming surveys using Qualtrics
- Proficiency in processing data and weighting (using Q, SPSS, or other software)
- Experience in linking survey data with user behavioral data for comprehensive analysis.
- Portfolio demonstrates visualizing data in a clear, compelling manner.
- Can speak to experience managing multiple simultaneous projects
- Bachelor’s or Master’s degree in Psychology, Cognitive Science, HCI, Statistics, Data Science, Anthropology, or a related field.
Preferred Qualifications
- SQL experience desired but not required.
- Masters or PhD in psychology, cognitive science, HCI, Statistics, Data Science, Anthropology, or a related field
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$162,000—$180,000 USD
WA
$156,000—$173,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$149,000—$166,000 USD
All other states
$134,000—$149,000 USD
What the Team is Saying
What We Do
Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,500 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 85,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for approximately 600,000 Instacart shoppers to earn by picking, packing and delivering orders on their own flexible schedule.
Why Work With Us
We provide the ingredients & inspiration for you to shape the career that nourishes you. Our team is building innovative solutions to never-before-solved business, technical, logistical, service, and creative challenges. If you're ready to do the best work of your life, come join our table.
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Instacart Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
No matter where you choose to work-from our offices, from home, or a mix of both- Instacart employees have the same opportunities to grow their career
