Senior Quality Assurance Manager (all genders)

Posted 4 Days Ago
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Hamburg, DEU
Hybrid
Senior level
Retail • Software
The Role
Leads manual and automated QA across multiple client e-commerce projects, covering mobile, tablet, desktop, customer journeys, integrations, and third-party services. Develops tailored testing strategies, coordinates parallel project testing, investigates root causes, advocates quality practices, and contributes to testing frameworks and automation. Collaborates with developers and clients to translate technical issues into business impact while ensuring usability, performance, accessibility, and brand consistency.
Summary Generated by Built In
Company Description

SCAYLE is one of the fastest-growing enterprise commerce platforms in the world, enabling brands and retailers to realize their D2C ambitions. SCAYLE stands for innovation, international collaboration, and a strong focus on data. We believe that stepping outside of our comfort zone and making bold decisions is key to growing both professionally and personally. Instead of seeing problems as obstacles, we approach them as opportunities to find better solutions. We work in an environment that encourages flexibility, creativity, and continuous development. What drives us is the shared motivation to make an impact and actively shape the future of eCommerce. 

At SCAYE, our in-house "agency" team is where our headless B2B SaaS platform comes to life. We work directly with global brands like Levi's, Manchester United, Harrods, and Fielmann - adapting and launching our tech to fit their unique setups.
What keeps work here so engaging is the variety. You'll partner with high-profile names across totally different industries, taking on fresh challenges and unique technical requirements with every project. If you thrive on momentum, distinct projects, and building real-world solutions alongside major brands, you’ll love it here!

We’re currently looking for a skilled & passionate Senior Quality Assurance Manager (all genders) to join our QA Team.

Job Description

  • Perform high-quality manual testing across multiple client e-commerce web projects (mobile, tablet and desktop), covering the complete customer journey from discovery to checkout

  • Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation

  • Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences

  • Contribute to the development and evolution of SCAYLE Agency's testing framework and automated testing strategy across client projects

  • Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements

  • Coordinate testing efforts across parallel client projects to ensure successful delivery of high-quality features within agency timelines

  • Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE's backend systems and third-party services

  • Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications

Qualifications

  • 5+ years of experience in QA and frontend testing, ideally in an agency or client-facing environment.
  • Hands-on skills in manual, exploratory, destructive, and automated testing methods.

  • Solid understanding of HTML, CSS, JavaScript, browser DevTools, and REST APIs.

  • Strong root-cause analysis skills to figure out why bugs happen, not just report them.

  • Ability to translate technical problems into clear business impact and actionable steps for clients and engineers.

  • Proven track record using Jira, Confluence, and agile workflows across multiple concurrent projects.

  • Detail-oriented mindset with high standards for user experience, performance, and brand consistency.

 

Nice-to-Haves

  • Experience with test management tools like TestRail.

  • Knowledge of web performance testing (Lighthouse, Web Vitals) and web accessibility (a11y) standards.

  • Hands-on experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests.

  • Familiarity with web accessibility (a11y) standards and testing

  • Understanding of international e-commerce setup, like multi-language, multi-currency, and regional regulations.

  • Familiarity with headless commerce, Storefront SDKs, or SCAYLE's architecture.

Additional Information

Your perks at a glance: Visit our benefits page.

Simply apply online via our career page - we will get back to you as soon as possible!

A Place Where You Can Be You
We take it as our responsibility to create an environment where everyone feels welcome, exactly as they are.
Different backgrounds and perspectives make us stronger and shape our culture in ways that matter.
What we stand for internally, we stand for as a brand: acceptance, inclusion, and a fairer approach to fashion.

Your perks at a glance: Visit our benefits page.

Simply apply online via our career page - we will get back to you as soon as possible!
(Please note that benefits may vary depending on the location)

A Place Where You Can Be You
We take it as our responsibility to create an environment where everyone feels welcome, exactly as they are.
Different backgrounds and perspectives make us stronger and shape our culture in ways that matter.
What we stand for internally, we stand for as a brand: acceptance, inclusion, and fairness.

Skills Required

  • 5+ years of experience in QA and frontend testing
  • Experience in an agency or client-facing environment
  • Hands-on experience with manual, exploratory, destructive, and automated testing
  • Understanding of HTML, CSS, JavaScript, browser DevTools, and REST APIs
  • Strong root-cause analysis skills
  • Ability to communicate technical problems as business impact and actionable steps
  • Experience using Jira, Confluence, and agile workflows across concurrent projects
  • Detail-oriented approach to user experience, performance, and brand consistency
  • Experience with TestRail or similar test management tools
  • Knowledge of Lighthouse, Web Vitals, and web performance testing
  • Knowledge of web accessibility standards and testing
  • Experience with CI/CD pipelines, such as GitLab CI, and automated test integration
  • Understanding of international e-commerce, including multi-language, multi-currency, and regional regulations
  • Familiarity with headless commerce, Storefront SDKs, or SCAYLE architecture
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The Company
HQ: Hamburg
196 Employees
Year Founded: 2018

What We Do

SCAYLE enables brands and retailers to realize their D2C ambition. Easy. Fast. And limitless. With headless commerce technology, international operations, and data-driven marketing. Our commerce engine is proven by the success of ABOUT YOU and allows brands to scale infinitely – empowering them to become market leaders in their industry.

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