Senior QA Specialist/Principal Specialist Client Support

Posted 4 Days Ago
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Boulder, CO, USA
In-Office
90K-130K Annually
Senior level
Biotech
The Role
Client-facing Quality Assurance specialist supporting pharmaceutical product release, deviation investigations, CAPA reviews, complaints, audits, inspection readiness, and cGMP compliance. Acts as the liaison between internal Quality teams and clients, leads quality activities for projects, communicates batch status and quality metrics, supports regulatory interactions, and completes Annual Product Quality Reviews. The role requires cross-functional collaboration, quality decision-making, and reporting across global networks.
Summary Generated by Built In

Job Summary 

Individual contributor and special project leader responsible for ensuring compliance with internal quality documents, regulatory requirements, and cGMP. The incumbent will serve as Quality-to-Quality client liaison and sometimes SME for the Quality team reporting cross-QA metrics and status for KBI and clients. The role is client-facing. 

The incumbent will be responsible for supporting processes required for product release, including deviation investigation guidance and CAPA review and approvals. Additionally, the incumbent will be responsible for compiling, analyzing, and reporting of associated Quality and Client metrics.  The completion of the Annual Product Quality Review for commercial programs is also required.  

The role requires routine interactions with all functions supporting the external network, including interaction with functions across our company’s global network. 

Job Responsibilities 

  • Provides interface between KBI Quality and client regarding batch status, Quality metrics, and Quality issues impacting batch disposition and disposition timeline. 
  • Communicates client concerns to KBI teams; facilitates discussions as necessary to resolve client issues. Escalates issues to leadership as needed. 
  • Routinely interfaces with the PMO team to ensure any Quality topics are addressed. 
  • Serves as QA facilitator for the Quality aspect of all projects requiring QA support. Serves as the accountable Quality lead, decision maker, and delegate for project teams and in related meetings. 
  • Supports audit / inspection readiness of the site. Participates in regulatory and other quality and compliance report-outs; reviews client audit outcomes to ensure appropriate corrective actions are implemented as assigned. 
  • Serves as client liaison and quality representative on behalf of KBI in audits, client and other client facing meetings and those requiring a Quality SME where the job skills and proficiencies allow. 
  • Supports Deviation Management activities by participating in investigational meetings, activities, writing as needed, and approving investigations.   
  • Leads Product and Client Complaint activities in accordance with SOP and established requirements.  
  • Supports efforts to ensure organization operates within established policies/procedures and complies with all applicable governmental regulations (cGMP, etc.), both domestic and foreign. 

Minimum Requirements - Principal Quality Specialist

  • BS/BA Degree in Science or Engineering relevant to the pharmaceutical / Life Science or related industries AS/AA acceptable with 7-10 years of relevant experience as described below.

  • Minimum 5 years prior experience in the Pharmaceutical/Biotechnology industry with a thorough knowledge of Quality Systems, Quality Assurance, and Quality Control including solid knowledge of global GMP Quality and Regulatory requirements.

  • Minimum of 2 years of previous experience in QA and experience in a Client-Facing QA role. Project Management experience or formal training is a plus.

Minimum Requirements - Senior Quality Specialist

  • BS/BA Degree in Science or Engineering relevant to the pharmaceutical / Life Science or related industries AS/AA acceptable with 5-7 years of relevant experience as described below. 

  • Minimum 3 years prior experience in the Pharmaceutical/Biotechnology industry with a thorough knowledge of Quality Systems, Quality Assurance, and Quality Control including solid knowledge of global GMP Quality and Regulatory requirements. 

  • Minimum of 2 years of previous experience in QA and experience in a Client-Facing QA role.  

Salary:

Senior: $90,000 - $115,000

Principal: $100,00 - $130,000

KBI Biopharma, Inc. is an EEO/AA employer and actively seeks to diversify its work force. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability or veteran status, are strongly encouraged to apply.

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for KBI Biopharma, Inc. to hire me. If I am hired, I understand that either KBI Biopharma, Inc. or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of KBI Biopharma, Inc. has the authority to make any assurance to the contrary.

I attest with my signature below that I have given to KBI Biopharma, Inc. true and complete information on this application. No requested information has been concealed. I authorize KBI Biopharma, Inc. to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.

Skills Required

  • BS or BA degree in Science or Engineering relevant to pharmaceutical, life sciences, or related industries; an AS or AA degree is acceptable with sufficient relevant experience.
  • For the Principal level, 7–10 years of relevant experience, or for the Senior level, 5–7 years of relevant experience.
  • For the Principal level, at least 5 years of pharmaceutical or biotechnology industry experience; for the Senior level, at least 3 years.
  • Thorough knowledge of Quality Systems, Quality Assurance, Quality Control, and global GMP quality and regulatory requirements.
  • At least 2 years of previous Quality Assurance experience.
  • Client-facing Quality Assurance experience.
  • Project management experience or formal training.

KBI Biopharma Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KBI Biopharma and has not been reviewed or approved by KBI Biopharma.

  • Healthcare Strength Health coverage includes medical, dental, and vision with HSA/FSA options, alongside life and disability insurance. Employer-verified listings indicate solid foundational coverage across sites.
  • Leave & Time Off Breadth PTO and paid holidays are provided, with flexible or “unlimited” PTO available in some salaried roles and standard accrual with limited rollover elsewhere. This breadth supports time away options across job families.
  • Parental & Family Support Parental leave is available, with indications of 12 weeks for U.S. employees in recent materials. Maternity and paternity leave are included as part of the package.

KBI Biopharma Insights

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The Company
HQ: Durham, NC
1,282 Employees
Year Founded: 1996

What We Do

KBI Biopharma is an award-winning biopharmaceutical contract services organization providing fully-integrated, accelerated drug development and biomanufacturing services to pharmaceutical and biotechnology companies globally. With each of our 500+ client partners, we have worked closely to personalize and rapidly accelerate their drug development programs. Built upon a foundation of world-class analytical capabilities, we deliver efficient process development and clinical and commercial cGMP manufacturing services for mammalian, microbial, and cell therapy programs. KBI is proud to be a JSR Life Sciences Company.

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