Senior QA Engineer

Tenon is the leader in enterprise marketing workflows. Built on ServiceNow, Tenon provides a single solution for marketing teams to execute campaigns, projects, and marketing work with speed and at scale. 

Designed by marketers for marketers, Tenon delivers marketing solutions in a single enterprise platform already used by IT, HR, Finance, and Customer Service so your company can collaborate and get work done like never before.

• Spearhead the design, development, and implementation of robust automation frameworks to ensure efficient and effective test automation across our products.
• Lead the creation and execution of comprehensive test plans, including functional, regression, and performance testing, to guarantee the highest quality standards.
• Act as the technical authority in QA methodologies, tools, and best practices, guiding the team toward continuous improvement and innovation.
• Conduct manual testing when necessary, diving into exploratory testing and edge case scenarios to identify potential issues and improve test coverage.
• Collaborate closely with cross-functional teams, including developers, product managers, and stakeholders, to understand requirements, identify potential risks, and advocate for quality throughout the development lifecycle.
• Mentor and coach team members on testing strategies, automation techniques, and QA processes, fostering a culture of quality and excellence.
• Take ownership of identifying and resolving complex technical challenges within the QA automation ecosystem, ensuring scalability and reliability.
• Analyze and interpret test results and metrics, providing actionable insights to enhance product quality and drive informed decision-making.
• Contribute actively to agile ceremonies, such as sprint planning, stand-ups, and retrospectives, actively participating in the product development lifecycle.
• Stay abreast of industry trends, emerging technologies, and advancements in QA methodologies, leveraging this knowledge to continually improve our QA processes and tools.
• Collaborate in the creation and maintenance of documentation related to testing procedures, automation frameworks, and best practices for future reference and team alignment.
• Assist in testing customizations done as part of customer onboardings.

• 5+ years of experience working in a software engineering role on a product development team
• Proficiency in designing, implementing, and maintaining robust automation frameworks using tools like Selenium, Appium, AutomatePro, or similar technologies.
• Strong skills in manual testing techniques, capable of performing detailed exploratory testing and identifying edge cases.
• Proficiency in programming languages such as Python, Java, or others for scripting and extending automation frameworks.
• Strong analytical and problem-solving skills to interpret test results, identify trends, and proactively address potential issues.
• Experience leading projects, mentoring peers, or helping your team shine, regardless of your official title
• Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
• Meticulous attention to detail to ensure comprehensive test coverage and the identification of potential issues.
• Strong organizational skills and the ability to prioritize tasks effectively.
• Dedication to advocating for and maintaining high-quality standards throughout the development lifecycle.
• Proficiency in creating and maintaining detailed documentation for testing procedures, automation frameworks, and best practices.
• ServiceNow CSA, CIS, or CAD certifications are a plus.

• Aim Higher: If something we’re working on seems out of reach, it means we are on the right track. Our commitment to and belief in each other allows us to blow away our personal and professional goals.
• Humble + Hungry: If someone needs our help we will be there for them. No one is above any task and we do what is needed regardless of our title or role in the company. Together we drive for results as one team.
• Total Alignment: We make sure everyone is on the same page by aligning, working towards the same goal, and achieving higher results. We operate in a culture of radical candor and open lines of communication across the business. We have crucial conversations to address any challenges.
• Customer Obsessed: We work to serve and follow through on our commitments. By serving our internal and external customers we reach our goals as a team.
• Beginner’s Mind: We look at problems with an open mind and no preconceived solutions. We create breakthroughs by finding new innovative ways of operating and solving problems.

• 118k - 140k annual salary based on experience

Tenon is an equal opportunity employer, and we value diversity at our company. We don’t discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.