Senior QA Engineer (Cypress)

KUBRA is looking for a skilled Senior QA Engineer to join our Product Engineering team!

As QA Engineer you will work with internal teams to ensure product implementations match specifications and overall quality standards. You will also work on a variety of projects ranging from new and existing front end web-based applications to back end API testing. You will also create test cases, execute test suites, and created automated test cases for web and mobile applications.

This is a hybrid role based out of our office in Tempe, AZ.

What you get to do everyday

• Create automated tests for new and existing functionalities, as well as system performance.
• Analyze requirements, develop testing strategies, and write test cases.
• Submit comprehensive defects using our bug tracking system.
• Regress and verify defects as needed, record test results, and provide metrics.
• Design test plans from business requirements and specifications.
• Build and deploy software applications on multiple environments.
• Provide work estimates.
• Document procedural changes to improve company processes.
• Help train Application Support staff on new products and features.
• Work with Application Support staff to troubleshoot production issues.
• Execute complex functional, and unit test cases within test environments with a high degree of accuracy, including manual end-to-end testing.
• Maintain test cases to be re-used for recurring and common (standard) projects.
• Assist in the parallel running of the current system to ensure the new product results are validated against existing live applications.
• Provide after hours support during maintenance windows as needed.
• Other duties as assigned.

What kind of person should you be?

• Working knowledge of software testing methodologies, SDLC methodologies and Quality Assurance fundamentals
• Expert at troubleshooting and diagnosing system issues
• Ability to create tests with or without business requirements or specifications
• A high degree of flexibility and creativity
• Ability to work independently in a fast paced environment with a high degree of professionalism
• Excellent problem solving skills, a love for technical challenges, and a willingness to learn
• Strong organization, time and project management skills and multi-tasking abilities
• Excellent oral and written communication skills including the ability to communicate effectively with all levels of employees and management
• Demonstrated ability to manage multiple projects
• Ability to stay focused on the task at hand, ensuring that timelines are met and operations are not adversely impacted
• Strong work ethic, positive energy and thrives in a changing, dynamic environment
• A passion for Quality Assurance and for doing things the right way and a curiosity to dig deep and help find the underlying issue

What skills do you need?

• Bachelor’s degree / Diploma in Computer Science or a related field or equivalent field experience
• 5-7 years of experience in a Quality Assurance role
• Experience using Linux/Unix/Windows OS
• Experience using automation testing tools (i.e. Cypress is preffered, Selenium, Ranorex)
• Experience developing automated tests in one of the following programming languages: Java, JavaScript, C#
• Experience with shell scripting languages (i.e. Bash, Powershell)
• Experience with source control systems (i.e. GIT)
• Experience with testing web services
• Experience with one or more databases (i.e. SQL, Oracle, MySQL, Dynamo DB)
• Experience with testing web applications in multiple browsers
• Experience with testing mobile applications for both Android and iOS devices
• Experience with creating automated test cases
• Experience with Accessibility, Security, Performance and Automated testing.
• Experience in mobile application testing is an asset
• Software development experience is an asset

What can you expect from us?

• Award-winning culture that fosters growth, diversity and inclusion for all
• Paid day off for your birthday
• Free LinkedIn Learning subscription
• Bi-annual performance-based bonuses
• Continued education with our education reimbursement program
• Flexible schedules
• Free unlimited access to our refreshment stations (fully stocked with tea, coffee and other beverages)
• Two paid days for volunteer opportunities
• Free on-site Fitness center
• Access to a ‘Tickets at Work’ membership
• A free premium membership for ‘Headspace’; an app geared towards mental health and wellbeing
• 401k Matching

Equal Employment Opportunity: KUBRA is committed to the principles of equal employment opportunity. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. We will provide accommodations during the recruitment process upon request by emailing [email protected]. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for their interest; however, only candidates under consideration will be contacted.

While we value the skills and experiences listed in our job requirements, we also recognize that talent comes in many forms, and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment, apply now!

KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.

Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program. 

KUBRA does not typically provide immigration-related assistance, including employment-based work visa (e.g. H-1B) sponsorship, work permit applications and extensions, permanent residence (green card) sponsorship, LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S/ Canada. All sponsorship determinations are case by case based on business need.