Senior Project Manager

Reposted 7 Days Ago
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2 Locations
Remote or Hybrid
Senior level
Software
The Role
The Senior Project Manager will lead the delivery of projects for a major account in Japan, ensuring project profitability, quality, and customer satisfaction while managing contracts and relationships with various stakeholders.
Summary Generated by Built In

The Network Infrastructure Business Group Customer Delivery team in Japan requires a customer project manager to lead the delivery of NI projects to a major account in Japan.  Reporting to the Softbank/JCOM Customer Delivery Manager, the CPM will be accountable for planning and executing projects  (initially FN projects) and will represent Nokia in front of the customer.  He/she will be fully accountable for maintaining and improving the project profitability baseline for the projects under his/her control while maintaining quality, flawless execution and Customer satisfaction. 

Responsibilities
  • Manage the delivery of Nokia products and / or services per the defined scope of customer contract with small / medium business volume and low / medium complexity and risk probability. 
  • Deliver the operational and project one BG / BUs scope to the customer. 
  • Ensure all project and operational management is in full alignment with Nokia Mode of Operation (MoO), BG / BL guidelines and the PM@Nokia methodology. 
  • Plan customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ). 
  • Assure consistency among project financial, product and service forecast activities. Participates in pre-sales and sales process activities. 
  • Determine delivery approach alternatives and manages the selection of the final recommended approach to delivery. 
  • Ensure hand over from Sell to Execute and from Delivery to Care is done and monitors progress against it. 
  • Ensure project contract management process is initiated and executed. 
  • Define the customisation of any global operational processes together with relevant point of contacts to meet project requirements (for example, network operations, supply chain, logistics, and acceptance). 
  • Manage the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements. 
  • Prepare a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders. 
  • Monitor and control that the project is delivered within the approved budget, profitability forecast, and planned scope. 
  • Ensure that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction. 
  • Actively apply appropriate best practices and lessons learned throughout the life of the project. Monitors, controls and reports KPIs defined in customer contract. 
  • Ensure data in all project-related tools and repositories is kept up-to-date and with high quality. 
  • Conduct thorough risk management for all project risks and opportunities. 
  • Seek to define new opportunities to expand and renew contracts with the customer. 
  • Lead the project team and may perform some line manager responsibilities. 
  • Complete the project closure and / or handover as required (for example, complete contractual requirements, post calculation, lessons learned). (The term customer project refers generally to all forms of Nokia customer contracts, projects with a definitive start and end, and programs as collections of projects managed together for business benefits which may contain an ongoing operations business) 
     
Qualifications

You have:

  •  5+ years of proven track record of industry related successful project delivery 
  • Strong understanding of Project Management Tools and Methodologies
  • Knowledge and experience of the Japanese Telco market  
  • Experience working with Japanese subcontractors and system integrators  
  • Experience of network infrastructure projects (fixed networks, IP or optical networks 
  • Good understanding of commercial management, in particular contract and financial project management
  • Fluent Japanese and strong English language skills 

It would be nice if you also had:

  • PMP/PMI certification
About Us
Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 

Learn more about life at Nokia.


Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 

Skills Required

  • 5+ years of proven track record of industry related successful project delivery
  • Strong understanding of Project Management Tools and Methodologies
  • Knowledge and experience of the Japanese Telco market
  • Experience working with Japanese subcontractors and system integrators
  • Experience of network infrastructure projects
  • Good understanding of commercial management
  • Fluent Japanese and strong English language skills
  • PMP/PMI certification

Nokia Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.

  • Equity Value & Accessibility Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
  • Healthcare Strength Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
  • Parental & Family Support A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.

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The Company
HQ: Espoo
132,624 Employees

What We Do

At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.

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