The Role
Lead delivery for two strategic enterprise sports accounts, owning project planning, stakeholder communication, risk management, and quarterly objectives. Coordinate cross-functional teams, ensure contractual obligations, improve PM processes, and advocate for customer needs across Product, Engineering, Customer Success, and Professional Services.
Summary Generated by Built In
Kitman Labs is the performance intelligence company, disrupting and transforming the way the sports industry uses data to unlock the potential of the world’s top athletes.
Driven by a passion to innovate in the areas of sports performance, analytics and user experience, we have assembled a team of the industry’s top data scientists, sports performance scientists, product and software designers and engineers.
Kitman Labs’ advanced operating system, the Intelligence Platform (iP) is now used by over 2000 teams in 50 leagues on 6 continents, including the NFL, Premier League, National Women’s Soccer League and MLS.
The Role
We are seeking an experienced Project Manager based in the United States to take ownership of projects with two of our most strategic accounts. You will be responsible for project planning, stakeholder communication, delivery of quarterly objectives, and ensuring that each customer receives high-quality execution aligned with contractual commitments.
You will report directly to the Head of Programme Management (based in Ireland) and work closely with cross-functional teams across Product, Engineering, Customer Success, and Professional Services.
What you'll be doing
- Act as the primary point of contact for two strategic enterprise sports accounts, leading delivery and managing expectations.
- Drive end-to-end project planning and execution of quarterly deliverables, ensuring milestone achievement on time and to agreed quality standards.
- Build, manage, and communicate clear and transparent project plans, including timelines, risk registers, dependencies, resource allocation and status updates.
- Coordinate internal resources and cross-functional teams to remove blockers and influence outcomes.
- Maintain strong customer relationships — proactively reporting status, issues, and risks; facilitating planning sessions and delivery reviews.
- Ensure contractual obligations are met and help resolve disputes or scope questions with professionalism.
- Apply structured project management methodologies to continuously improve processes, outputs, and customer satisfaction.
- Advocate for customers internally, ensuring feedback is tracked and reflected in future planning or product priorities.
What we're looking for
- Experience: 4+ years in project or programme management, ideally within SaaS technology or enterprise software organisations.
- Client Focus: Demonstrated success managing strategic accounts and delivering complex workstreams for high-value clients.
- Methodology: Strong command of project management frameworks (Agile, Scrum, Waterfall, hybrid approaches) and proven ability to apply them effectively.
- Excellent communication skills — able to influence stakeholders at all levels, both internally and externally.
- Exceptional organisational skills with a proven ability to plan, prioritise and report clearly in fast-paced environments.
- Strong problem-solving skills and comfort managing ambiguity.
- Experience working with distributed teams across time zones.
- Experience with Atlassian suite e.g Jira, Confluence, utilising AI to automate processes and Google Suite is a plus
- PMP, PMI-ACP or equivalent certification is a plus.
Why join us
- Purpose-driven work — contribute to products used by elite sports organisations and leagues.
- Collaborative culture — work with talented, passionate teams committed to excellence.
- Growth opportunities — expand your leadership and career path in a rapidly scaling technology business.
- Competitive compensation plus benefits package.
- Flexible work arrangements with the opportunity for travel to customer sites and company events.
Benefits
At Kitman Labs we pride ourselves on being the best and working with the best, so it should be no surprise that we are also dedicated to keeping the best through building a world-class work culture. We truly believe that a successful company begins through having an outstanding and inspiring culture, so our benefits reflect this:
- Competitive salary
- Meaningful equity
- We Partner with Trinet to provide a full range of benefits including health, vision, dental, life cover, income protection & 401k assistance
- Wellness Perk
Diversity
In addition to building a team with diverse skill-sets, Kitman Labs is committed to hiring people with diverse backgrounds. We do not discriminate based on age, civil or family status, disability, ethnicity, gender, race, religion, or sexual orientation. If you are a person with a disability and require assistance during the application process, please let us know.
You can find information about how we process, share and keep your personal data safe by reading our privacy policy
Top Skills
Jira,Confluence,Atlassian Suite,Ai,Google Suite
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The Company
What We Do
Kitman Labs is the industry leading sports analytics company, using artificial intelligence to increase athlete performance and health. Teams around the world in the NFL, NBA, NHL, EPL, Bundesliga, AFL, NRL and more rely on Kitman Labs' powerful insights to put their best team on the field and outperform the competition.
Forged in professional sport and powered by some of the brightest data scientists in the world, Kitman Labs is committed to continual innovation to solve the toughest problems in human performance and unlock the connection between performance, health, and training.
More than just a technology provider, we are known for our superior customer support, research-backed thought leadership, and bringing together some of the best minds in the industry to share, challenge and advance performance practices.
