Senior Project Manager

Comoto Family of Brands is America’s largest and fastest growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of moto enthusiasts across the globe. Comoto’s brands, RevZilla, Cycle Gear, J&P Cycles, and REVER, deliver premium products, dedicated expertise, engaging media, and passionate customer support of the rider community, through best-in-class e-commerce and retail experiences.

** This role will require a hybrid schedule working 3 days per week in our Philadelphia, PA office location

Comoto is seeking a Senior Project Manager to lead the execution of large-scale, cross-functional technology programs that drive our digital transformation and customer experience strategy. This role sits at the intersection of Comoto’s eCommerce, retail, and mobile ecosystems, and will initially oversee Comoto’s Native App initiative, a cornerstone program designed to deliver a multi tenant, mobile-native experience across our family of brands: RevZilla, Cycle Gear, and J&P Cycles.

The Senior Project Manager will bring structure to complexity, manage vendor and internal delivery tracks with precision, and ensure programs are delivered on time, on budget, and on strategy. This leader will define and maintain execution rigor across all phases from discovery and planning, to launch and stabilization, while providing transparent reporting to senior leadership and steering committees.

Key Responsibilities

Program Planning & Execution

• Develop, maintain, and execute comprehensive project plans for multi-phase programs, clearly defining milestones, dependencies, and success criteria.
• Establish and manage structured delivery phases — Discovery, Design, Development, Testing, Launch, and Post-Launch Optimization.
• Ensure adherence to scope, budget, and timelines while proactively identifying and managing scope changes and risks.
• Lead cross-functional planning involving Engineering, Product, UX, Security, and external vendor teams to ensure alignment on priorities and deliverables.
• Maintain strong focus on measurable outcomes, ensuring that project execution aligns with defined business goals and KPIs.

Technical Delivery & Vendor Management

• Oversee technical delivery and integration efforts across internal backend systems, APIs, and third-party vendor platforms.
• Serve as the primary liaison between Comoto and external vendor teams to ensure technical deliverables meet performance, scalability, and compliance requirements.
• Define and monitor SLAs, escalation protocols, and contract deliverables to ensure accountability and timely issue resolution.
• Drive structured change management, release readiness, and post-launch transition into operational ownership.
• Ensure technical documentation, integration requirements, and validation criteria are clearly maintained throughout the program lifecycle.

Governance, Risk, and Reporting

• Establish and chair recurring program governance meetings and steering committees, ensuring transparent communication on progress, issues, and decisions.
• Identify, quantify, and mitigate program risks; maintain a continuously updated risk register and mitigation plan.
• Provide structured reporting to senior stakeholders through dashboards, milestone reviews, and KPI-driven scorecards.
• Ensure compliance with all security, privacy, and PCI standards across systems and integrations.

Stakeholder Leadership & Communication

• Act as the central point of accountability for all program communications — ensuring consistent, transparent, and structured updates across technical and non-technical teams.
• Collaborate with executive sponsors and business leaders to align expectations, resolve conflicts, and facilitate decisions.
• Support the prioritization of capacity and initiatives within the broader product and technology portfolio.
• Foster a culture of ownership, precision, and proactive problem-solving within the delivery organization.

Budget Management & Reporting

• Manage and track program budgets, forecasts, and actual expenditures to ensure financial discipline across all teams, internal and external and across all delivery phases.
• Maintain visibility into vendor contracts, purchase orders, and change requests to validate alignment with financial objectives.
• Provide regular financial status updates, including budget variances, forecasts, and mitigation plans to Executive leadership.
• Partner with Finance and Business teams to ensure accurate capitalization, cost allocation, and invoice reconciliation.

Required Qualifications

• 10+  years of experience in project or program management within eCommerce, retail, or digital technology domains.
• Proven success leading multi-million-dollar, cross-functional technology initiatives from inception to launch, ideally including native mobile app development and platform integrations.
• Strong understanding of API-driven projects, mobile ecosystems, and omnichannel commerce systems. 
• Demonstrated ability to manage multiple stakeholder groups and vendor partners in a matrixed organization.
• Deep experience in project governance, budgeting, risk management, and delivery tracking using tools such as Jira, Smartsheet, or equivalent platforms.
• Exceptional communication, presentation, and organizational skills, with the ability to distill complexity into clarity.
• Bachelor’s degree in business, engineering, computer science, or a related discipline, or equivalent practical experience.

Preferred Qualifications

• PMP, PMI, or Scrum Master certification.
• Experience in eCommerce, unified commerce, or retail technology delivery.
• Familiarity with Artificial Intelligence and other tools to boost Productivity both for this role and at a team Level
• Experience managing external vendor platforms or software delivery partners.

All your information will be kept confidential according to EEO guidelines.