The Senior Project Manager is responsible for overseeing the planning, execution, and delivery of digital projects while also supporting Account Directors with project management for full-service initiatives. This role ensures projects are completed on time, within scope, and on budget by coordinating teams, managing resources, and maintaining clear communication with internal and external stakeholders. While the primary focus remains on digital projects, the Senior Project Manager will also contribute to broader agency initiatives, ensuring seamless project execution across all disciplines.
Title: Senior Project Manager (existing role)
Reports to: VP, Director of Client Services
Objectives of this role:
- Oversee all aspects of digital project management, ensuring clear communication between strategy, creative, development, and account teams.
- Expand project management responsibilities beyond digital to support Account Directors in full-service agency projects.
- Manage timelines, resources, budgets, and deliverables across multiple projects to maintain efficiency and quality.
- Ensure clear documentation and understanding of digital project requirements through detailed Statements of Work (SOW) and Digital Briefs.
- Foster strong collaboration between internal teams, external partners, and clients to deliver effective solutions.
- Identify and mitigate project risks, proactively addressing potential roadblocks.
- Uphold best practices in project management processes, including QA, documentation, and post-mortem evaluations.
Summary of responsibilities:
Digital project management responsibilities
- Prepare and manage digital briefs, ensuring technical and strategic requirements are clearly documented.
- Lead the scoping, budgeting, and scheduling of digital projects.
- Act as the primary liaison between creative, strategy, development, and client services teams to align project goals.
- Oversee digital development workflows, ensuring best practices in UX, content, accessibility, and functionality.
- Critically assess and approve wireframes, architectures, and prototypes before client submission.
- Manage external digital contractors and partners, ensuring quality and alignment with project needs.
- Implement and maintain a quality control process for digital deliverables.
Full-service project management responsibilities
- Support Account Directors with project coordination, ensuring seamless execution of marketing campaigns and creative deliverables.
- Coordinate timelines, budgets, and resources for full-service projects.
- Facilitate collaboration between creative, strategy, and production teams.
- Assist in the development of client-facing reports, updates, and presentations.
- Ensure all team members understand project goals, scope, and expectations.
- Monitor budgets and track expenses across projects, identifying potential overruns early.
- Support business development efforts by contributing to proposals, scopes, and pricing estimates.
What you bring:
- 5+ years of experience in marketing or advertising with a focus on digital projects
- Post-secondary diploma in a related field
- Client management experience and superior communication skills (written & verbal)
- Enthusiasm and curiosity for learning about agency workflows and client industries
- Experience with Figma and WordPress considered a strong asset
- Fluency in both English and French is an asset
What Banfield can offer:
- Hybrid WFH model*
- Experience-based compensation package
- A close-knit, fun and collaborative teamwork environment
- Team-building perks and activities including: Friday happy hour, quarterly fun day, weekly BBQ lunch on our front lawn, holiday celebrations, and a beautiful heritage building office in Hintonburg
*The candidate must be based in the Ottawa/Gatineau area
Banfield values diversity, equity and inclusion at our agency and within our industry. We strive to maintain a proud, open and celebratory workplace shaped by the perspectives of people with diverse, intersecting, and marginalized identities. This includes women, Black, Indigenousand other racialized peoples, 2SLGBTQIA+ individuals, older adults, people with disabilities and other historically marginalized groups.
We understand that the skills needed to thrive within a creative agency are not only taught in a classroom, course or workplace, but through lived experience and self-training, too. For this reason, we encourage all individuals to apply, regardless of perceived gaps in educational or employment requirements, using your cover letter as an opportunity to explain how your knowledge and experiences qualify you for the role.
The Company confirms that no Canadian work experience is required for this role and that no AI tools will be used in the hiring process. The candidate will be notified of the hiring decision within 45 days of the interview.
Accommodations are available for all candidates at every stage of the selection process. If you have any questions or requests for accommodation, please email [email protected].
Banfield acknowledges that it operates on the traditional unceded territory of the Algonquin Anishinabe peoples.
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What We Do
Banfield is an independent creative agency based in Canada’s capital. For over 50 years, we’ve thrived in a fast-changing industry by being a dynamic creative and strategic partner that builds strong, collaborative relationships with our local, national and global clients.
