Senior Project Manager

Posted Yesterday
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Wimbledon Common, London, England, GBR
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Lead complex financial crime transformation workstreams across jurisdictions and business functions. Responsibilities include planning, governance, risk management, stakeholder engagement, regulatory alignment, requirements definition, workshop facilitation, dependency management, and delivery execution across KYC, screening, governance, operating model, claims, payment controls, and transaction monitoring initiatives.
Summary Generated by Built In

Senior Project Manager – Financial Crime Enhancement Programme

6 month Fixed Term Contract with Potential for Extension

Hybrid Working from our Wimbledon Office


Domestic & General is growing fast across 12 countries, protecting the appliances that keep households running and reducing waste by extending the life of everyday devices. With an inclusive, people‑first culture recognised by Great Places to Work and the Inclusive Employers Standard, we’re now looking for a skilled Senior Project Manager to help drive delivery of our Financial Crime Enhancement Programme focused on building a best-in-class financial crime control framework across multiple jurisdictions. The programme spans numerous areas including policy and governance; target operating model design and delivery; customer and entity screening; KYC; and claims and payment controls / transaction monitrong.


The Role


As a Senior Project Manager, you'll lead the delivery of complex workstreams across numerous areas spanning multiple business functions, geographies and stakeholder groups. You'll be responsible for driving delivery, managing dependencies, and ensuring outcomes are aligned to both regulatory requirements and business goals.


Key elements of the role are to:

  • Lead the delivery of significant financial crime change initiatives within the wider FCEP programme.
  • Manage complex workstreams involving multiple business areas, functions and locations.
  • Drive planning, governance, risk management and delivery execution.
  • Work closely with business, technology and programme stakeholders to ensure successful outcomes.
  • Facilitate workshops, challenge assumptions and drive decision-making.
  • Maintain clear alignment between regulatory requirements, business goals and delivery outcomes.
  • Oversee the definition and implementation of business, functional and data requirements.
  • Manage stakeholder engagement and reporting at all levels, including senior leadership.

What we're looking for

  • Proven experience delivering large-scale financial crime transformation projects within the financial services sector. This is absolutely essential.
  • Strong project management experience across complex, cross-functional initiatives.
  • Experience working with financial crime controls, including areas such as KYC, screening, governance or operational controls.
  • Excellent stakeholder management skills, with the ability to engage, influence and collaborate across all levels of an organisation.
  • Strong facilitation, problem-solving and delivery leadership capabilities.
  • Ability to work effectively in a fast-paced, evolving programme environment.

We offer lots of great benefits! Some of which include: 

  • 25 days annual leave plus bank/public holidays.
  • Life assurance – employer funded cover of 4x basic salary
  • Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more.  Cover also includes unlimited access to a 24/7 virtual GP service
  • Attractive company pension scheme
  • Cycle to Work – tax efficient bike and cycling equipment worth up to £1,000
  • Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness and family issues
  • Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends

Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.


Please note that we have a thorough referencing process, which includes criminal record, credit and reference checks.

At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.

Skills Required

  • Proven experience delivering large-scale financial crime transformation projects within the financial services sector
  • Strong project management experience across complex, cross-functional initiatives
  • Experience with financial crime controls, including KYC, screening, governance, or operational controls
  • Excellent stakeholder management skills across all organizational levels
  • Strong facilitation, problem-solving, and delivery leadership capabilities
  • Ability to work effectively in a fast-paced, evolving programme environment
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The Company
HQ: Wimbledon Park
2,890 Employees

What We Do

We’re Domestic & General, the appliance care experts. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair and care for millions of products and appliances each year – from fridges and washing machines to TVs and boilers. We’ve also been in business since 1912. (So our customers know they're in safe hands.)

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