Senior Project Manager - SaaS Deployments

The Senior Project Manager, SaaS Deployments drives the successful delivery of assigned client implementations from discovery through launch and stabilization. This role owns the day-to-day execution, maintaining delivery momentum, managing risks and dependencies, removing barriers, and driving timely project-level decisions.

Working closely with the Executive Lead, the Senior Project Manager coordinates cross-functional teams, maintains alignment with client stakeholders, identifies risks early, and escalates issues with clear recommendations when broader program, resource, or strategic decisions are required.

This is a hands-on role suited to someone who thrives in a fast-paced startup environment, brings structure to ambiguity, and takes action to keep implementations moving.

Serving as a primary liaison between clients and internal teams, this role drives alignment, execution, and customer satisfaction for assigned client implementations throughout the deployment lifecycle.

Why This Role Exists

AIO Logic delivers its enterprise SaaS platform to financial institution clients through complex, multi-phase implementations involving Product, Engineering, QA, DevOps, and Client Success. This role exists to give each client implementation a single accountable owner for delivery predictability — timeline, scope, and quality — from discovery through post-implementation stabilization.

Key Responsibilities

• Lead enterprise-level SaaS deployments from discovery and requirements gathering through configuration, testing, training, launch, and post-implementation stabilization.
• Build and maintain implementation plans, milestones, dependencies, and deliverables for assigned client implementations.
• Own project timelines and resource coordination for assigned client implementations.
• Drive day-to-day execution and delivery momentum across all workstreams.
• Manage scope, changes, risks, and dependencies throughout the deployment.
• Identify delivery risks early and recommend corrective action.
• Lead recovery actions when milestones or deliverables fall off plan.
• Drive timely project-level decisions by clarifying options, assessing impact, and recommending a clear path forward.
• Remove delivery barriers by resolving dependencies, clarifying ownership, and securing required commitments; ensure every issue has a clear owner and resolution date.
• Escalate material risks and broader program, resource, or strategic issues to leadership early, with clear recommendations.
• Serve as the primary liaison between clients and internal teams.
• Lead client project meetings and maintain clear alignment on deliverables, timelines, and responsibilities.
• Ensure client satisfaction by delivering solutions aligned to business outcomes and contractual commitments.
• Partner closely with Product, Engineering, QA, DevOps, and Client Success to ensure technical and business requirements are met.
• Track client and internal commitments and hold stakeholders accountable for delivery.
• Facilitate clear, proactive communication with internal stakeholders and client executives.
• Monitor project performance metrics, dependencies, and risks to ensure delivery quality and predictability.
• Maintain clear, concise reporting on progress, risks, decisions, and required actions.
• Document lessons learned and develop reusable project artifacts.
• Contribute to continuous process improvement initiatives that strengthen AIO Logic's deployment practices.

Required

• Bachelor's degree in Business, Management, or a related field; or equivalent work experience.
• 5+ years of project or program management experience, with 4+ years leading complex enterprise SaaS or FinTech implementations.
• Working knowledge of SaaS platforms, APIs, integration workflows, and data security considerations.
• Proven ability to lead cross-functional teams in a fast-paced, client-facing environment.
• Strong ownership mindset with demonstrated delivery accountability.
• Proficiency in structured project management approaches (Agile, Hybrid, or AIO Logic's Epsilon framework) and governance best practices.
• Excellent client-facing, executive-level communication and facilitation skills.
• Consultative approach to stakeholder management.
• Experience using Jira, Asana, MS Project, or similar project management platforms.
• Ability to understand and translate technical concepts for non-technical stakeholders; familiarity with REST APIs and integration patterns, file-based and API-based data flows, and SaaS configuration, environments, and release cycles.
• Comfortable working alongside Engineering, QA, and DevOps teams during deployment and release activities, and reviewing technical documentation, implementation plans, and test scenarios. Deep engineering or hands-on development experience is not required.

Preferred

• Experience delivering SaaS solutions to financial institutions, including banks, credit unions, or specialty lenders; familiarity with financial services, asset-based lending, or structured finance.
• PMP or equivalent certification.
• Experience managing implementations involving third-party integrations, data providers, or core systems.
• Prior work in regulated environments (e.g., SOC 2, data privacy, security reviews, audit support).

Equal Employment Opportunity & Compliance

AIO Logic, Inc. is an equal opportunity employer. We are committed to building an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

AIO Logic provides reasonable accommodations to qualified individuals with disabilities and to individuals with sincerely held religious beliefs, in accordance with applicable law. If you require a reasonable accommodation to participate in the recruiting process because of a disability, please send an email to [email protected]. This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Emails received for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.

This position is open only to candidates authorized to work in the United States. AIO Logic does not currently offer visa sponsorship.