What We’re About
At CentralSquare, we don’t just build software - we power public servants and uplift communities with Hero-Grade Technology. Every line of code, every feature we deliver helps heroes across North America protect, serve, and save lives. When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger.
Your Growth Matters. We believe heroes deserve opportunities to rise. That’s why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you’re motivated, there’s no limit to how far you can go.
Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and outside of work—tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you’re in the office or remote.
Join us and help build the tools that power real-life heroes. Together, we make a difference.
The Opportunity
This Project Manager is responsible for planning, coordinating, and executing projects to ensure successful delivery on time and within budget. This role serves as a key point of contact for clients during implementation projects, which may involve software, hardware, and services. The Project Manager manages interactions between internal teams, clients, and vendors to meet contractual obligations and drive customer satisfaction. This position also contributes to process improvement and supports team development.
Key Responsibilities
Project Leadership & Execution
- Ability to influence and gain cooperation from cross-functional teams without direct authority.
- Communicate clearly and concisely with leadership, providing recommendations and practical solutions.
- Initiate, plan, execute, and close projects in alignment with organizational goals.
- Assemble project teams, assign responsibilities, and ensure timely completion of deliverables.
Planning & Coordination
- Collaborate with stakeholders to define project scope, objectives, and deliverables.
- Develop project plans, including timelines, milestones, and resource allocation.
- Coordinate cross-functional teams to maintain alignment with project objectives.
Risk & Change Management
- Identify potential risks and assist in developing mitigation strategies.
- Manage changes to project scope, schedule, and budget effectively.
Stakeholder Communication
- Build strong relationships to foster collaboration and secure commitment to project objectives.
- Demonstrate persuasive communication skills to achieve results in complex environments.
- Conduct status meetings, presentations, and prepare reports; provide regular updates on progress.
Team Support
- Assist with onboarding and provide guidance to less experienced team members.
- Support escalations and consult on medium to large projects as needed.
Process Improvement
- Identify opportunities for improvement and recommend practical solutions.
- Participate in technical discussions between product and operations teams.
Financial & Reporting
- Prepare project status reports and maintain accurate documentation.
- Assist with forecasting and tracking project financials.
Quality Assurance
- Ensure deliverables meet quality standards and communicate expectations clearly.
Requirements
- Education: B.A. or B.S. Degree;
- PMP certification required
- Experience: 5+ years of project management experience, including managing medium to large projects.
- Skills & Expertise:
- Solid knowledge of project management methodologies (e.g., PMBOK, SCRUM).
- Ability to influence and collaborate across teams without direct authority.
- Proficiency in project management tools for scheduling, risk management, and reporting.
- Strong communication and presentation skills for diverse audiences.
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What We Do
CentralSquare provides technology solutions that help over 7,500 public sector agencies deliver vital safety and administrative services to 3 out of every 4 residents of the U.S. and Canada. CentralSquare’s mission is to innovate on behalf of the public sector to create the broadest and most agile software platform to help solve some of the most pressing issues facing local governments today. More information is available at www.centralsquare.com
