Senior Project Manager (E-commerce domain exp is mandatory)

McFadyen Digital is the leading advisor and implementer of eCommerce Marketplace solutions.  During 15 years of implementing marketplaces, we’ve built dozens of platforms that cumulatively generate billions of dollars of gross merchandise value (GMV).  We’re honored to have supported 10% of the Fortune 500 with their digital marketplace initiatives.  Over 250 global brands like ABB, AB InBev, ACCO, Albertsons, American Red Cross, American Eagle Outfitters, US Army, US Agriculture Dept, (and many more) have entrusted their digital transformations to McFadyen. We operate global offices across the US, Brazil, and India. McFadyen Digital has been a trusted employer for 35 years and believes that people are the most important part of our company.  We’re proud of our Great Place to Work certification.  

Learn more about us at our website: www.mcfadyen.com

Do you have a desire to lead innovative eCommerce solutions for Fortune 500 companies? Can you talk effectively to architects, exceptionally talented developers, and graphic artists in a fast-paced environment? Do you know what it takes to build eCommerce systems that sell millions of SKUs, hundreds of millions of dollars per year, and host millions of sessions? Can you manage the business and technical challenges of integrating web, brick & mortar, call center, kiosk, and wireless sales channels? If you answered yes, then we want to talk to you!   

We need successful innovators to lead and provide hands-on management for large-scale, highly complex web integration projects. Your polished customer management skills will ensure streamlined deployments as well as new business development. You’ll build and lead teams of highly talented, creative, and disciplined consultants in providing world-class solutions to our clients. Accountability for overall project management including scheduling, coordination of internal and customer resources, scope control, cost accounting, technical issue resolution, and developing a project work plan.  

Responsibilities      

Top 5 responsibilities     

1. Manage customer expectations and communicate effectively with sales, development teams and corporate management.  
2. Oversee the documentation of requirements analysis, design specifications, test plans, and executive briefings.  
3. Active participation in new business development including estimating project scope, costs, duration, and resource requirements in written proposals.  
4. Leadership experience in web project management in addition to full life-cycle systems development and implementation.  
5. Oversee the proper analysis and documentation of the client’s specific business processes and other IT needs.  

Additional Responsibilities    

• Recommend best practice solutions based on experience, research, and visionary thinking.  
• Ensure high-quality on-time deliverables within budget.  
• Implement and revise our Agile-based project methodologies as technologies and solutions evolve.  
• Assist in recruiting, managing, and mentoring employees.  
• Travel to customer sites as needed.  
• Provide weekly written status reports and expense reports.  

Top 5 qualifications  

1. Knowledge of resource allocation and planning  
2. Experience with an offshore and onshore development model  
3. Hands-on experience leading large-scale Agile software development efforts  
4. Management skills including resource planning, setting expectation levels, scheduling, mentoring, and prioritizing. 
5. Experience with scope management.    

Additional Qualifications    

• Proven project management record of accomplishment of high-visibility, large-scale projects.  
• Experience with project finances including cost and schedule performance index.  
• Excellent verbal and written communication of technical issues is critical.  
• Mastery of Microsoft Project.  
• Strong background in eBusiness solutions or web system integration, especially in large-scale Commerce.  
• Integrity is driven to make and deliver achievable commitments.  
• Oral communication including customer interaction, requirements analysis, BPR, and training.  
• Written communication experience with project work plans, SOWs, and executive briefings.  
• Understanding of system design and development environments.  
• Strong understanding or experience in best practice methodologies.  
• High-level understanding of Oracle technologies.  
• PMI PMP a plus.  
• Familiarity with enterprise internet platforms a plus.  

What We Can Offer You:  

• A career with thought leaders who literally wrote the book on Marketplace Best Practices.   
• A career in the fast-paced world of retail eCommerce, digital marketplaces, and platform businesses.    
• A career with first movers who are deploying new business models and strategies worldwide.   
• A career in a flat management structure without a rigid hierarchy and bureaucracy.   
• A career in a culture that rewards creativity and innovation, risk-taking and teamwork.  

Core Values: Client Focus, Owning the Outcome, Adaptable, Caring 

Keywords: PMP, PMBOK, Hybris, Magento, Mirakl, Oracle, Shopify, Scope management, Jira, e-commerce, remote work​​​​​​​

eCommerce & Marketplace Platforms:
Adobe Commerce (Magento), Salesforce Commerce Cloud (SFCC), SAP Hybris, Mirakl, ChannelAdvisor, IBM WebSphere Commerce, BigCommerce, Shopify Plus, commercetools, Oracle Commerce, Elastic Path, Spryker

Technology & Tools:
CRM (Salesforce), SaaS Sales, PIM (Product Information Management), CPQ (Configure Price Quote), CMS (Content Management Systems), OMS (Order Management Systems), ERP (Enterprise Resource Planning), BI Tools (Business Intelligence)

McFadyen’s goal is to ensure that our clients are able to maximize the return on their technology investment by providing better service to their clients, partners and internal teams. At McFadyen we truly believe our employees are our most valuable asset. Across our locations in the US, Brazil, and India, we offer a world class work culture that enables top notch delivery for some of the world’s most influential companies.   

McFadyen Digital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law, where applicable.