Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for managing a portfolio of projects to support Operational Excellence and drive Responsible Growth. Key responsibilities include partnering with stakeholders to understand and provide insight into processes to optimize and manage operational efficiency and/or associated costs. Job expectations include outlining processes/activities, associated talent, and cost outputs to drive solutions, and improvements through standardization, automation, and other process improvement ideas.
Role Purpose:
Drive adoption and optimization of emerging technology tools across the team, ensuring efficiency, scalability, and alignment with strategic objectives. This role serves as both a technical expert and a strategic partner, enabling the organization to fully leverage advanced capabilities such as AI.
Responsibilities:
Builds relationships and partners closely with line of business stakeholder(s) to ensure successful completion of projects and interpretation of results
Leads daily activities of project activities and deliverables
Integrates capabilities with key enterprise initiatives such as Operational Excellence, Simplify and Improve and organizational health
Serves as change catalyst by identifying efficiency opportunities and driving change
Additional Responsibilities:
Emerging Tech Enablement
Partner with onshore and offshore teams to implement and scale tools including AI solutions (Flare and Copilot), Alteryx, and TableauAI Strategy & Integration
Develop and execute a roadmap for leveraging AI capabilities to enhance processes, analytics, and decision-makingWorkflow Optimization
Ensure all Alteryx workflows are efficient, standardized, and aligned with best practices to maximize performance and minimize riskGovernance & Standards
Establish and maintain best practices for technical documentation and controlsTechnical Resource & Support
Serve as a go-to technical expert for team members, providing guidance, troubleshooting, and development assistance for emerging tech toolsInnovation Advocacy
Promote a culture of continuous improvement by identifying opportunities to automate, streamline, and enhance business processes
Required Qualifications:
7+ years of experience in roles where technology has been utilized to drive automation and process improvement
Catalyst for change and a proven track record of implementing innovative solutions and fostering a culture of operational excellence
Experience driving efficiency improvements through process re-engineering and the strategic adoption of new technologies
Entrepreneurial and strategic mindset, self-starter, with excellent anticipation skills; problem solving; follow up
Extensive experience with automation tools (e.g. Alteryx, Copilot, etc.) and data visualization tools (e.g. Tableau)
Strong communication skills (written, verbal and interpersonal) including tact, diplomacy and ability to influence multiple stakeholders
Proficient in Microsoft business applications
Desired Qualifications:
Experience within The CFO Group, with a strong understanding of CFO processes and tools
Skills: Analytical Thinking, Collaboration, Influence, Presentation Skills, Stakeholder Management, Business Analytics, Consulting, Data Mining, Data Visualization, Innovative Thinking, Process Design, Process Management, Program Management, Project Management, Strategy Planning and Development
Shift:
1st shift (United States of America)Hours Per Week:
40Skills Required
- 7+ years of experience in roles utilizing technology for automation and process improvement
- Proven track record of implementing innovative solutions and fostering a culture of operational excellence
- Experience driving efficiency improvements through process re-engineering and strategic adoption of new technologies
- Extensive experience with automation tools and data visualization tools
- Strong communication skills including tact, diplomacy, and the ability to influence stakeholders
Bank of America Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.
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Fair & Transparent Compensation — Pay practices are framed as structured and backed by regular pay-equity analysis, which creates a sense of consistency even when higher pay is desired.
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Pay Growth & Progression — A high U.S. hourly pay floor of $25/hour is positioned as a meaningful baseline for frontline and support roles, improving perceived competitiveness at the lower end.
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Parental & Family Support — Parental leave, family-planning reimbursement, backup care, and “Life Event Services” are presented as substantial supports that strengthen the overall rewards package.
Bank of America Insights
What We Do
We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.
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