Senior Program Manager

About Cyngn 

Based in Menlo Park, CA, Cyngn is a publicly traded autonomous vehicle company. We have a culture of collaboration, diversity, and continuous learning. Whether at a warehouse, factory, or industrial facility, our self-driving technology can be deployed in various commercial domains across various vehicle form factors. To build this emergent technology, we seek innovative, motivated, and experienced leaders to join our team and move this field forward. If you like to build and create with a team of trusted and passionate colleagues, then Cyngn is the place for you. Key reasons to join Cyngn:  

We are Small and Big. 

With under 100 employees, Cyngn is still a company that operates with the energy of a startup. On the other hand, we are publicly traded. Combined, our employees not only work in close-knit teams with close mentorship from company leaders, but they also get access to the liquidity of our publicly traded equity. This gives our small team the opportunity to make a big impact in industries that other people aren’t touching—without taking on the risks associated with untested organizations. 

We Build Today and Deploy Tomorrow. 

Our employees aren’t just researchers but are creating reality. In other words, the autonomous vehicles we’re building are designed to go to real clients right away. We are driven by our passion for innovation, our ability to see the entire product, and the real impact of our work in the real world. At Cyngn, the distance between the theoretical and the actual is razor-thin. 

We aren’t robots. We just build them. 

Read our Glassdoor reviews, and you’ll find that one of the best things about working here is the people. We are an inclusive, diverse team of top talent with exceptional synergy. We thrive on open collaboration and a trusting and creative work environment that is fueled by our passion for the industry. At Cyngn, everyone’s voice is valued, and each of our unique perspectives is celebrated. It’s the people that allow our company to continue to grow bigger and better every day

About this role: 

Cyngn is seeking a Senior Program Manager to lead complex, cross-functional initiatives that drive the development and deployment of our cutting-edge autonomous vehicle technologies as well as lead our customer support operations. This role requires a strategic thinker with a deep understanding of program management principles and the ability to coordinate across engineering, product, and operations teams. The ideal candidate will excel at balancing scope, schedule, and resources while ensuring high-quality execution in a dynamic, fast-paced environment.

Responsibilities

• Develop and oversee project schedules, roadmaps, and deliverables to align with company objectives.
• Drive project kickoffs, execution, and closeout processes, ensuring key milestones are met.
• Develop and manage comprehensive customer support programs that align with the company’s strategic goals and customer satisfaction metrics.
• Serve as the primary liaison between external customers and internal teams, ensuring seamless communication and effective resolution of issues.
• Translate strategic goals and key performance indicators (KPIs) into actionable plans for cross-functional teams.
• Identify and manage scope changes, assess impact on dependencies, and mitigate risks across engineering and product teams.
• Establish and monitor project KPIs, providing regular updates to leadership on progress, risks, and mitigations.
• Facilitate collaboration between Product Owners, Engineering, and Operations teams to streamline development
• cross-functional activities, including requirements clarification, system design, release planning, integration testing, and user acceptance testing (UAT).Ensure engineering teams meet quality gates and approval criteria for major product releases.
• Work closely with technical leads to ensure alignment on priorities, technical feasibility, and resource allocation.

Qualifications

• 5+ years of experience in program or project management within software, mechanical, electrical, or robotics engineering.
• Bachelor's degree in Computer Science, Electrical Engineering, Mechanical Engineering, or a related field.
• Project Management Professional (PMP) certification or equivalent preferred.
• Proven track record of managing complex, cross-functional projects from inception to completion, delivering results in fast-paced environments.
• Strong interpersonal and communication skills, with the ability to facilitate technical discussions and align stakeholders.
• Exceptional problem-solving and analytical skills to navigate ambiguity and drive strategic decision-making.
• Experience managing programs in autonomous vehicles, robotics, or related industries involving both hardware and software components.
• Deep familiarity with Agile project management methodologies and software development lifecycle (SDLC) frameworks.
• Experience using project management tools such as Jira, Confluence, Grafana, or similar platforms.

Benefits & Perks

• Health benefits (Medical, Dental, Vision, HSA and FSA (Health & Dependent Daycare), Employee Assistance Program, 1:1 Health Concierge)
• Life, Short-term and long-term disability insurance (Cyngn funds 100% of premiums)
• Company 401(k)
• Commuter Benefits
• Flexible vacation policy
• Stock options for all full-time employees
• Sabbatical leave opportunity after 5 years with the company
• Paid Parental Leave
• Daily lunches for in-office employees and fully-stocked kitchen with snacks and beverages