Senior Program Manager

Posted 17 Days Ago
Hiring Remotely in USA
Remote
Senior level
Information Technology • Consulting
The Role
The Senior Program Manager will oversee program delivery and operations for the Department of Veterans Affairs, ensuring customer satisfaction, managing schedules and budgets, and leading teams. Responsibilities include fostering customer relationships, adapting resources to evolving needs, and implementing best practices for program management.
Summary Generated by Built In

Description:


PingWind is seeking a qualified Senior Program Manager to support the Department of Veterans Affairs (VA)


Location: Remote, preferably DC/MD/VA

Required Clearance: Public Trust

Certifications: N/A

Required Education: Bachelor’s

Required Experience: 5+ years of relevant experience, experience working with Department of Veterans Affairs (VA) is highly preferred


Responsibilities


• Lead and shepherd the delivery/operations for assigned program(s) and/or project(s)

• Manage cost, schedule, scope, performance, and customer satisfaction

• Own, nurture, and develop strong customer relationships that are evidenced by exceptional customer satisfaction scores

• Work with customers to grow and expand revenue streams, e.g. leveraging optional tasks and/or additional scope

• Proactively communicate with government points of contact on accomplishments, priorities, risks, and issues

• Manage, develop, and refine team resources to fit evolving program/project needs

• Manage partner/subcontractor relationships and associated subcontractor agreements

• Ensure the high-quality creation and timely delivery of required contract deliverables

• Work with PingWind leadership to build business leveraging program/project performance and accomplishments

• Implement best practices for building and growing company culture


Requirements


• Bachelor’s degree with 5+ years of relevant experience; 8 years of additional relevant experience may be substituted for education

• U.S. Citizenship; Ability to obtain Public Trust clearance

• Exceptional ability to communicate with leadership, staff, and customers

• Flexible, able to adapt to different customer groups and expectations

• Expertise with IT program/project management, including managing complex, technical projects with integrated systems and processes

• Self-motivated, detail-oriented, and organized

• Strong desire and ability to facilitate collaboration at a program level

• Experience working in and with cross-functional teams, preferably developing software

• Outcome-oriented approach focused on delivering value to end users backed by measurable, data-driven results


Preferred Qualifications


• Formal Agile or PM trainings and/or certifications, such as CSM or PMP


About PingWind


PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Washington DC and Northern Virginia. www.PingWind.com


Our benefits include:


Paid Federal Holidays

Robust Health & Dental Insurance Options

401k with matching

Paid vacation and sick leave

Continuing education assistance

Short Term / Long Term Disability & Life Insurance

Employee Assistance Program through Sun Life Financial EAP Guidance Resources


Veterans are encouraged to apply


PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.

The Company
HQ: Annandale, VA
142 Employees
Hybrid Workplace
Year Founded: 2012

What We Do

Secure. Modernize. Optimize.

PingWind is a CVE certified Service Disabled Veteran Owned Small Business (SDVOSB). We combine cybersecurity, information technology, and supply chain services to help our clients secure information, modernize systems, and optimize performance.

Visit our webpage at www.PingWind.com for more information.

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