Senior Program Manager / Project Director

Job Description:

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com

Role Purpose

DXC Technology is seeking an experienced Senior Program Manager / Project Director to lead the successful delivery of large, complex airport technology and transformation programs. The role owns the program from mobilisation through delivery and into operations, taking end-to-end responsibility for scope, schedule, cost, quality, risk, commercial performance and client satisfaction.

Operating at the interface between the client's executive team and the delivery organisation, the Senior Program Manager / Project Director sets the program vision and governance, leads multi-disciplinary and multi-vendor teams, and ensures that integrated solutions are delivered safely and reliably into a 24/7 operational airport environment. The role is as much about leadership, stakeholder confidence and commercial stewardship as it is about delivery discipline.

Key Responsibilities

• Own end-to-end delivery of the airport program - accountable for scope, schedule, budget, quality, benefits and outcomes.

• Establish and run program governance: steering committees, design and change authorities, reporting cadence and decision-making forums.

• Define the program plan, integrated master schedule, milestones and critical path across all workstreams.

• Set delivery standards, methods and assurance, applying recognised program/project frameworks (e.g. PMI, PRINCE2, MSP, agile/hybrid).

• Own the programme P&L; manage budget, forecasting, revenue recognition, margin and cost control.

• Manage the contract and commercial relationship, including scope, change control, claims and supplier/sub-contractor agreements.

• Identify and pursue growth and value-add opportunities within the account, supporting bids and proposals.

• Drive delivery across multiple workstreams - applications, integration, infrastructure, networks, security, testing, transition and operations.

• Own the programme risk, issue and dependency management, ensuring timely mitigation and escalation.

• Assure technical and operational readiness, including operational readiness, trials, cutover and go-live for terminal openings, expansions or system replacements.

• Ensure safety, security, regulatory and compliance obligations are met throughout delivery in a critical-infrastructure environment.

• Act as the senior point of contact and trusted advisor to airport executives, operations leadership, airlines, regulators and partners.

• Lead, motivate and develop a large, multi-disciplinary and multi-vendor delivery organisation, building a high-performing culture.

• Manage the partner and supplier ecosystem, aligning third parties to programme objectives and standards.

• Communicate progress, risk and value clearly to all levels, from working teams to board.

Skills & Experience

• Program delivery: Extensive experience directing large, complex, multi-year technology programmes (typically multi-million budgets and large teams), with a strong track record of delivery to time, cost and quality.

• Sector experience: Demonstrable delivery in aviation, airports or comparable critical infrastructure / transport environments operating 24/7.

• Commercial acumen: Proven P&L ownership, contract and commercial management, including change, claims and multi-supplier arrangements.

• Governance & method: Deep command of program/project governance and methodologies (PMI/PMP, PRINCE2, MSP, agile/hybrid) and assurance practices.

• Risk leadership: Strong risk, issue and dependency management on high-stakes programmes, with sound judgement under pressure.

• Leadership: Outstanding leadership of large multi-disciplinary, multi-vendor teams, with the ability to build and motivate high-performing organisations.

• Stakeholder management: Excellent executive-level communication, negotiation and relationship-building skills; credible with C-suite and operational stakeholders alike.

• Knowledge of airport operational and passenger systems and the airport IT/OT landscape.

• Experience of terminal openings, expansions, greenfield airport programmes and transition into operations.

• Familiarity with Master Systems Integration (MSI) operating models and service transition.

• Program/portfolio certifications (e.g. PgMP, MSP Practitioner) and/or agile scaling experience (SAFe).

• Exposure to safety- and security-regulated environments and relevant aviation standards.

Qualifications

• Degree in Engineering, Computer Science, Business or a related discipline (or equivalent professional experience).

• Relevant programme/project management certification strongly preferred (PMP, PRINCE2, MSP, PgMP or equivalent).

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;

• Extensive resources to support your onboarding and continual development including DXC University
• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
• More time to do the things you love with flexible leave options, including purchased leave
• Take time to give back with charitable and emergency services volunteer days
• Well-being matters to us and our Employee Assistance Program is there to support you and your family
• And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.