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ResponsibilitiesHow will you make an impact in this role?
Overview
We are seeking a highly organized and strategic Program Manager to lead the planning, coordination, and execution of our Data Controls Implementation initiatives. This role will be responsible for managing complex project plan deliverables, driving cross-functional alignment, and ensuring successful execution of team goals. The ideal candidate is detail-oriented, executive-ready, and highly proficient in Airtable for program tracking and reporting.
Key Responsibilities
Program & Project Management
- Own and manage the end-to-end Data Controls Implementation project plan, ensuring milestones, dependencies, and deliverables are clearly defined and executed on time.
- Develop and maintain detailed program trackers, dashboards, and reporting mechanisms (primarily in Airtable).
- Identify risks, issues, and dependencies; proactively drive mitigation strategies.
- Ensure alignment across stakeholders including Data, Technology, Risk, Compliance, and Business teams.
- Monitor progress against goals and hold teams accountable for commitments.
Executive Reporting & Communication
- Develop clear, concise, and visually compelling executive-level presentation materials (e.g., steering committee decks, status updates, risk summaries).
- Translate complex data control and technical topics into business-relevant insights.
- Provide regular updates to senior leadership on program status, risks, and key decisions required.
- Facilitate executive forums, working sessions, and stakeholder meetings.
Goals & Delivery Management
- Drive execution of team goals and strategic initiatives tied to Data Controls implementation.
- Track KPIs and performance metrics to measure program success.
- Ensure cross-functional teams remain aligned on priorities and timelines.
- Foster accountability and transparency across workstreams.
Airtable Ownership
- Serve as the primary owner and power user of Airtable for program tracking.
- Design and optimize Airtable bases, views, automations, and reporting dashboards.
- Ensure data integrity and usability across stakeholders.
- 5+ years of experience in Program Management, preferably within Data, Risk, Controls, or Regulatory initiatives.
- Proven experience managing complex, cross-functional programs with multiple stakeholders.
- Advanced proficiency in Airtable (required).
- Strong executive presentation development skills (PowerPoint or equivalent).
- Exceptional communication skills — able to simplify complex concepts for senior leaders.
- Demonstrated ability to drive accountability and deliver results in fast-paced environments.
- Strong organizational skills and attention to detail.
- Experience in financial services or regulated environments is a plus.
Key Competencies
- Strategic thinking with strong execution focus
- Executive presence and communication
- Risk and issue management
- Data governance and controls familiarity
- Stakeholder influence and alignment
- Operational rigor and structured planning
- Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- 5+ years of experience in Program Management, preferably within Data, Risk, Controls, or Regulatory initiatives.
- Proven experience managing complex, cross-functional programs with multiple stakeholders.
- Advanced proficiency in Airtable.
- Strong executive presentation development skills (PowerPoint or equivalent).
- Exceptional communication skills.
- Demonstrated ability to drive accountability and deliver results in fast-paced environments.
- Strong organizational skills and attention to detail.
- Experience in financial services or regulated environments.
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
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