The Role
As a Senior Program Manager SME, you will oversee GovTA systems management, ensuring compliance with federal regulations, and driving efficiency in payroll operations. Responsibilities include strategic program oversight, vendor interaction, systems testing, and stakeholder coordination, along with training staff.
Summary Generated by Built In
NetServices (NSI) is an IT services firm with a long-standing reputation for delivering high-quality, cost-effective solutions to drive lasting results. Now operating as a subsidiary of Synergy ECP, NSI continues to stand out in a crowded contracting landscape through its agility, strong customer focus, and commitment to retaining exceptional talent. By taking on challenging IT initiatives, we cultivate our talent and are continually evolving through our partnerships with clients. Our close-knot team of highly cleared engineers, analysts, and program managers represent some of the best talent locally available.
Position Overview:
We are looking for a full-time GovTA Subject Matter Expert (SME) to serve in the role of Program Manager Senior. The individual will provide expert-level support, strategic oversight, and assist with general program management in conjunction with HR for Time and Attendance (T&A) and payroll reporting systems, primarily GovTA. This role will assist in ensuring compliance with federal timekeeping, payroll, and financial regulations while driving improvements in efficiency, accuracy, and customer support across a large enterprise environment.
Responsibilities:
-Serve as the primary SME and liaison for all technical matters related to GovTA.
-Work with and interact with the GovTA software vendor on items related to the product.
-In conjunction with government PMs, work with other agency groups to support the T&A system.
-Assist in providing strategic direction and program management for GovTA, ensuring alignment with federal regulations and agency polices.
-Oversee testing, implementation, and deployment of new system features, patches, and upgrades.
-Assist in developing roadmaps and process documentation for GovTA projects.
-Coordinate with internal stakeholders, including HR, payroll, finance, etc. to resolve issues and implement best practices.
-Provide advanced troubleshooting and problem resolution for system and process issues impacting timekeeping and payroll operations.
-Train, mentor, and provide knowledge transfer to government staff and other team members.
Required Qualifications:
-Related degree in Business, IT, Information Systems, Computer Science, or related field.
-8+ years of relevant experience, including at least 3 years in a federal program management or SME role supporting GovTA, WebTA, or equivalent federal timekeeping/payroll systems.
-Demonstrated experience working with relational databases (PostgreSQL, Oracle), cloud (AWS), and Linux-based infrastructures.
-Demonstrated experience leading large-scale federal system implementations, upgrades, or modernization projects.
-Strong knowledge of federal payroll, time and attendance, OPM, and HR regulations.
-Exceptional communication and stakeholder management skills, with proven ability to brief senior executives as needed.
-Proven ability to manage multiple priorities in a large, complex, and fast-paced environment.
Desired Qualifications:
-Previous experience supporting agencies of 20k+ employees.
-Knowledge of federal audit, compliance, and reporting standards related to time and attendance.
-Experience integrating GovTA with other financial, HR, or ERP systems (e.g. NFC, etc.).
Security Clearance requirement:
Must possess active TS/SCI clearance to be considered for this role.
Other Requirements:
U.S. Citizenship
Compensation Spotlight:
For this role, our typical salary range starts at $155,000 and stretches up to $185,000. But here's the deal – we're not about capping your potential. We're committed to snapping up the best and brightest, and we're ready to put our money where our mouth is. So, if you're one of the rare exceptions to the status quo with the education, experience, and that extra something special, we're not afraid to go above and beyond to secure your talent. Because for us, it's not just about a salary. It's about the complete rewards package, the culture, and the opportunity to make a real impact.
Taking Care of the People Who Take Care of The Nation
Compensation: We offer highly competitive compensation that is consistently recognized by our employees as being generous!
Health & Retirement: We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family... both now and in the future. Other health-related benefits include People Partners who will help you navigate both personal and professional worlds, as well as strong wellness related resources offered through our healthcare provider.
Education: Individual growth is a priority at NSI/Synergy ECP. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification needed to propel them towards the next level. Not sure what's best for your career plans, we'll help you navigate it all!
Work/Life Balance: A healthy work/life balance is essential for building and executing your work effectively at NSI/Synergy ECP, but it’s also necessary to allow you the room to pursue everything you want to develop in your personal life. We offer a generous Paid Time Off benefit and 10 paid holidays a year. NSI/Synergy ECP also provides flexible work options that work with your schedule and lifestyle.
Philanthropy: With the help of our amazing employees, NSI/Synergy ECP participates annually in building awareness, volunteering and contributing to dozens of organizations. We believe that giving back creates a sense of purpose, engagement, and fulfillment. Have a cause you are passionate about? We bet you'll find others here that care about it just as much!
NSI/Synergy ECP is committed to providing equal employment opportunities to all qualified individuals. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, sex, national origin, religion, age, disability, or any other status protected by applicable law.
Skills Required
- 8+ years of relevant experience in program management or SME role supporting GovTA
- Demonstrated experience with relational databases, cloud technologies, and Linux-based infrastructures
- Strong knowledge of federal payroll and time and attendance regulations
- Active TS/SCI clearance
Synergy ECP Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synergy ECP and has not been reviewed or approved by Synergy ECP.
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Healthcare Strength — Health plans cover a significant share of premiums and, on select plans, deductibles are fully covered; income protection is employer-paid through short- and long-term disability, life, and personal accident insurance. HSA options and flexible spending accounts further support managing out-of-pocket costs.
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Wellbeing & Lifestyle Benefits — A wellness program provides cash distributions in paychecks to offset costs for physical fitness, diet, and mental health. Regular employee events and an emphasized wellness/gym benefit reinforce a lifestyle-oriented package.
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Retirement Support — A 401(k) plan with employer match and immediate vesting underscores a commitment to long-term financial security. This structure supports employees in building retirement savings without waiting periods.
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The Company
What We Do
Welcome to Synergy ECP, the most trusted partner in navigating the complex landscape of cybersecurity and digital transformation. With nearly two decades of dedicated service, we specialize in Cybersecurity, Engineering, Mission IT, and Special Programs Support, delivering mission-critical solutions to defense and intelligence agencies. Our team is counted on to address the most challenging national security issues with precision, leveraging our deep expertise and innovative technologies. Synergy ECP embraces the strategy and focus behind our name offering true collaboration and excellence. Our centralized focus begins with the investment in our Employees alongside our commitments to our Customers – together to improve Performance. We simply cannot have one without the other. Synergy ECP aims to be intentional in our work, our commitment to our employees, and to how to continuously evolve and grow to deliver excellence. Explore our career options on our website and find your path with us!
