Senior Program Manager, Business Processes and Systems

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Team and Role:

Logitech is looking for a passionate Senior Program Manager for our Global Quality Operations with a strong Lean background, a continuous improvement mindset as well as having a deep desire to continuously simplify and automate systems and processes wherever possible for the benefit of engineering, product management, quality, customer experience teams, compliance, manufacturing, sustainability and other roles and functions across Logitech.  This eventually will contribute to delivering superior Products and Experiences that will delight and excite our customers and consumers.

This role will be accountable for driving company wide programs with significant positive business impact, improving current as well as developing new systems and processes and deploying these across Logitech.

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you’ll need for success at Logitech. In this role you will:

• Drive larger high impact process and system development programs - including elements in our QMS - to completion with a cross functional  program team supporting a large stakeholder landscape.

• Continuously analyze and drive for process and tool/infrastructure consistency and simplicity across all Logitech's functional units and teams with a big focus on the customer (internal and external) and the consumer.

• Drive analysis of  relevant data points from development, manufacturing as well as In-Market phases and  define and implement transparency measures that help the business to improve decision making as well as improve our quality and product portfolio

• Help inject and drive a continuous improvement mindset and corresponding processes across Logitech, closing the loop between the ‘backend’ and ‘frontend’ of the product creation activity

• Responsible for developing and maintaining Logitech's Continuous Improvement Process (CIP) framework and processes, organizing CIP-related training programs, and fostering a CIP culture within Logitech through initiatives such as the Logitech CIP Award.

• Develop scorecards, metrics and communication strategy and practices

• Promote and sustain quality and Lean thinking as an element of superior business performance

Key Qualifications:

For consideration, you must bring the following minimum skills and behaviors to our team:

• Strong and proven project/program management and leadership skills and 10+ years experience from the high tech industry/consumer electronics or other relevant industries.

• Solid influential skills and ability to cooperate on all organizational levels.

• BIG heart for the Customer and the Consumer with a strong drive to translate consumer language into business value add. 

• Challenging mindset and behavior with an outside in view, that can go against the status quo and drive change where needed. Hence the capability to lead and drive change is a strong requirement.

• The ability to Identify and clearly define problems, collect data, establish facts, and draw valid conclusions and corresponding corrective actions is a must

• Interpret, understand, and deal with abstract complex systems and processes determining simple improvement solutions are traits highly appreciated.

• End to End (development, Manufacturing, Supplier, Post-Launch) Quality experience and deep understanding of how these operate as well as the KPIs used for maintaining best in class quality is desired.

• Certified project management professional  (PMP or similar)

• Six Sigma, Kaizen or similar education, strong statistical understanding

• Hands on approach, leading by doing and never afraid of getting ‘muddy hands’

• Provides clear and professional communication orally and in writing

• Ability to work in a collaborative and participative, team oriented environment while having a start-up mindset.

• Excellent English language skills. 

In addition, below skills are a plus:

• Black belt Six Sigma certified

• Good oral and written Mandarin language skills

Education:

• Bachelor or Master in Engineering in hardware, software, Computer Science or Manufacturing

Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach, for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.

 “All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.”
If you require an accommodation to complete any part of the application  process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 510-713- 4866 for assistance.

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Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.