Senior Product Support Analyst - Wakulda

Posted 9 Hours Ago
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Brisbane, Queensland, AUS
In-Office
Senior level
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
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The Role
Manage logistics support analysis for Boeing’s Wakulda air defense command and control program. Responsibilities include maintaining the LSAR technical database, conducting item identification, FMECA, reliability-centered maintenance, LORA, spares and support equipment analyses, and assessing support impacts of system changes. The role collaborates with engineers and execution leads to develop through-life support solutions and ensure accurate logistics information.
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Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Location:
Brisbane
Category:
Business Support
Position Type:
Permanent
Job Reference:
BOE/1943979
Attachments:
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The Opportunity
In partnership with the ADF and the Commonwealth, Boeing Defence Australia (BDA) provides aircraft maintenance and upgrades, component maintenance solutions, technical support, mission-critical infrastructure support and training on some of the most capable surveillance, command, control, and combat platforms in the world.
Boeing Defence Australia is looking to resource a Senior Product Support Analyst to support the Wakulda program. Wakulda is a core component of the Royal Australian Air Force's air defence surveillance network operated by the RAAF in Williamtown, New South Wales and Edinburgh, South Australia. Developed and sustained by Boeing Defence Australia, Wakulda is a complex, integrated air defence command and control system which receives, interprets and consolidates data from over 250 defence and civil radars and other sensors.
The successful candidate will possess the following personal attributes:
  • Team-oriented, influential, and likes a challenge
  • Leverages diversity and inclusion to foster innovative thinking and effective solutions
  • An excellent communicator who can think outside of the box

The Wakulda Senior Product Support Analyst is a member of the Joint Systems Capability. In this role, you will work within the Wakulda Integrated Logistics Support team in the development and maintenance of support system solutions for the Wakulda program, with a specific focus on developing and managing the Logistics Support Analysis (LSA) and Logistics Support Analysis Record (LSAR).
Key Responsibilities
Logistics Support Analysis (LSA) Expertise:
  • Maintain and update the Logistics Support Analysis Record (LSAR), a comprehensive technical database storing all data collected through Logistic Support Analysis (LSA)
  • Conduct Candidate Item Identification and Classification
  • Perform Failure Modes and Criticality Analysis (FMECA)
  • Execute Reliability Centred Maintenance (RCM) Analysis and Develop and maintain Level Of Repair Analysis (LORA)
  • Perform Spares Range and Quantity Analysis and Rationalisation
  • Analyze and rationalize Support & Test Equipment (S&TE) Range and Quantity
  • Establish and maintain the LSAR database with accurate and up-to-date information

Additional Responsibilities:
  • Assess impacts of system changes and effort required to update support system artifacts
  • Perform support systems analysis for design changes and upgrades
  • Develop products and services to support the system through-life
  • Work closely with Wakulda engineers and Execution Leads to ensure timely and accurate completion of tasks
  • Ensure the LSAR is maintained as the authoritative source for all logistics support information

Desirable Experience/Qualifications
To be successful, you will have:
  • Minimum of 6 -10 years of experience in logistics support, supply chain management, or integrated logistics support (ILS)
  • Formal qualification or demonstrated experience in delivering successful logistics/support systems analysis
  • Experience working with Logistics Support Analysis Records (LSAR) and maintaining technical databases
  • Experience working in a Product Support Analysis environment using industry-recognized tools (e.g., OmegaPS, SLICwave, eLES/eMRD, or similar)
  • Experience following MIL-STD-1388, DEF (AUST) 5691/5692, GEIA-STD-0007C Logistics Product Data
  • Current or Eligibility for an Australian Government Security Vetting Agency (AGSVA) Defence Security Clearance

Applicants must be Australian Citizens to meet Defence security requirements.
What's on offer?
BDA provides people, expertise, process and tools to manage aircraft design, repair and continuing airworthiness capabilities supporting program execution and growth opportunities. Forward looking, BDA has developed a Capability Plan to meet our defence customers' evolving needs, both in Australia and internationally.
Boeing values the health and wellbeing of our employees and offer true flexibility including working from home, compressed work weeks, and opportunities for part time arrangements, allowing you to balance your career with what is important to you outside of work.
This roles offers flexible working conditions once probation has passed successfully with a minimum requirement of 3 days per week in the office.
Other benefits:
  • Work on cutting edge projects with opportunities to work across platforms.
  • Attractive remuneration and annual bonus.
  • Formal mentoring and training as well as on the job learning.
  • Formal reward and recognition program.
  • Access discounts for health insurance, travel and accommodation.
  • Paid study leave, paid parental leave and Defence leave.
  • Salary packaging options available.
  • Health and wellbeing benefits including annual flu vaccinations and Employee Assistance Program.
  • Social and community groups.

BDA works with strong links with our global Boeing community and we strongly encourage collaboration with our international counterparts.
We are committed to building an inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and veterans are encouraged to apply.
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

Skills Required

  • Minimum 6–10 years of experience in logistics support, supply chain management, or integrated logistics support
  • Formal qualification or demonstrated experience delivering logistics and support systems analysis
  • Experience working with Logistics Support Analysis Records and maintaining technical databases
  • Experience in a Product Support Analysis environment using tools such as OmegaPS, SLICwave, eLES/eMRD, or similar
  • Experience following MIL-STD-1388, DEF (AUST) 5691/5692, and GEIA-STD-0007C
  • Current or eligibility for an Australian Government Security Vetting Agency Defence Security Clearance
  • Australian citizenship

What the Team is Saying

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Boeing Compensation & Benefits Highlights

  • Retirement Support The 401(k) program is described as highly competitive, with immediate eligibility for many roles and a student‑loan match feature that counts qualified payments toward the company match. Plan documents and recent amendments signal active maintenance and reliability of the program.
  • Healthcare Strength Medical, dental, and vision options are complemented by specialty offerings like AccessHope cancer support, Hinge Health for musculoskeletal care, and on‑demand virtual primary care for those enrolled in Boeing plans. Mental health access via Spring Health includes no‑cost counseling and coaching sessions with first‑day eligibility for many benefits.
  • Parental & Family Support Paid parental leave of up to 12 weeks at full pay, adoption assistance, surrogacy support, and backup child and elder care underscore a robust family‑oriented design. Policies indicate many benefits start quickly after hire, improving practical access for new parents.

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The Company
HQ: Arlington, VA
170,000 Employees
Year Founded: 1916

What We Do

A leading global aerospace company and top U.S. exporter, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. Our U.S. and global workforce and supplier base drive innovation, economic opportunity, sustainability and community impact. Boeing is committed to fostering a culture based on our core values of safety, quality and integrity.

Why Work With Us

Aerospace protects and connects people, enables economic growth and trade, provides humanitarian relief and allows for human exploration of space. Boeing collaborates globally to support responsible growth for our industry, and we invest in innovation that improves the efficiency and sustainability of air travel and our operations.

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