SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
We are looking for a detail-oriented, quality-driven, and collaborative senior product quality engineer to join our team and drive product quality across the entire product lifecycle - from early concept through post-launch performance. In this high-impact role, you'll work closely with cross-functional teams to ensure quality is built into the design, validated through robust testing, and continuously improved based on marketplace feedback.
You'll help shape the voice of the customer in both front-end development and post-launch improvement initiatives, playing a key role in delivering durable, reliable, five-star products.
Key Responsibilities
Front-End & New Product Development Quality
- Support early-stage development teams to embed quality into design (DFMEA, DFM, CTQs, tolerance analysis)
- Ensure robust design validation & verification (DV/VV) plans are developed and executed
- Participate in design reviews and phase gates to assess quality and manufacturability
- Drive early identification and mitigation of quality risks through structured risk assessments
- Support product and hardware specification development in collaboration with engineering
- Analyze field returns, customer complaints, and digital escalations to identify root causes
- Lead product health reviews and drive corrective actions and long-term product improvements
- Collaborate with Customer Excellence to monitor sentiment and emerging issues
- Lead cross-functional tracker meetings to resolve top field issues and ECNs
- Provide feedback loops to NPD teams based on post-launch learnings
- Facilitate supplier investigations and corrective action processes (8D, CAPA)
- Present risk and quality updates to senior management throughout the product lifecycle
- Act as a product quality expert across functions - Engineering, Manufacturing, Supply Chain, and Customer Support
- Ensure process efficiency and consistency across both development and sustaining quality
- Bachelor's Degree in Mechanical Engineering, Quality, Product Development, or related field
- 5+ years of experience in quality, design, or product engineering (consumer goods preferred)
- Deep understanding of design for quality, risk analysis, validation, and post-launch quality management
- Strong problem-solving and root cause analysis skills (FMEA, 5 Whys, SPC, etc.)
- Proven ability to work cross-functionally in fast-paced, high-impact environments
- Proficient in Microsoft Office (Excel, Word, PowerPoint); SharePoint experience a plus
- Strong written, verbal, and presentation communication skills
- Highly organized, resourceful, and detail-focused
- Willingness to travel as required
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
- For candidates based in all regions, please refer to this Candidate Privacy Notice.
- For candidates based in China, please refer to this Candidate Privacy Notice.
- For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]
Top Skills
What the Team is Saying
What We Do
SharkNinja redefines fast-paced. Bringing new, complex products to market in new categories every six months is not for the faint of heart. As a result, the talent that comprises our workforce is intelligent, committed, creative, and resilient no matter which department you call home. Everywhere you look here, you see the best of the best.
What makes SharkNinja unique is our method – almost a proprietary intensity – that is shared from top to bottom and produces incredible results. Ours is a winning team that creates the opportunity for anyone to be a winner. It’s a place where we can all (and are expected to) test, fail, learn, win, scale, and do it fast without ego. It’s not easy here by any stretch, but when you see that product that was just a sketch on a slide six months ago and is now on Amazon getting rave reviews, you can’t help but think, ‘Wow, look what we did together.’ If you like that feeling, then SharkNinja might be the place for you.
Why Work With Us
Whether your passion is engineering, designing, marketing, or developing, at SharkNinja you’ll find we’re all about people. We work together to create world-class products that delight our consumers. Building an admired consumer products problem solving engine is hard; we do it better than others by operating differently.
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SharkNinja Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Majority of roles are hybrid 3 days a week. Please speak with our recruiting team for specific details on hybrid work.
