Senior Product Owner

Client Overview:
Our Client provides comprehensive operational support and a range of expert services to the world’s leading insurers, brokers, fleet managers and automotive manufacturers. 3,300 employees across ten countries deliver exceptional standards on a large scale for over 1,200 clients. We help the global insurance market to handle millions of claims each year in the most cost-effective and efficient ways possible.
The Client is embarking on an exciting and challenging transformation program and our software solutions are a driving force behind this strategy using cloud computing and leading-edge design patterns. 

Requirements:

• 5+ years as a Product Owner in a software development environment
• Strong requirements elicitation, analysis, and documentation across business, functional, and non-functional needs
• Hands-on experience writing clear user stories with acceptance criteria and managing/prioritizing a product backlog
• Experience working in Agile / Scrum / Kanban teams
• Proficiency with Jira (required) and Confluence (or comparable Agile and documentation tooling)
• Familiarity with SaaS business models and cloud-based architectures, with a working understanding of AWS/Azure
• Understanding of REST APIs, integrations, and data flows
• Process mapping and modeling skills (BPMN, flow diagrams)
• Strong stakeholder management, facilitation, and workshop leadership
• Solid understanding of the software development lifecycle (SDLC)
• Strong analytical and problem-solving skills
• Ability to work in a distributed, multi-timezone team (EU, UK)
• Excellent English communication skills, comfortable with both technical and non-technical audiences

Nice to Have:

• Experience with AI-assisted development and analysis tools (Copilot, Claude, Cursor)
• Background in enterprise / B2B SaaS, multi-tenant platforms, or large-scale portals
• Experience supporting a platform consolidation, migration, or feature-parity initiative
• Certification such as CBAP, PMI-PBA, or Agile/Scrum (CSM, SAFe) / Product Owner (CSPO)
• Experience with SQL or data querying tools
• Exposure to compliance or regulatory-driven environments (data privacy, security standards)

Responsibilities:

• Own, refine, and prioritize the product backlog for the portal feature-parity workstream
• Translate product vision and business objectives into clear, actionable user stories with acceptance criteria in Jira
• Elicit, analyze, and document business, functional, and non-functional requirements
• Facilitate requirements workshops, stakeholder interviews, and discovery sessions
• Lead and support sprint planning, backlog grooming, and release planning
• Ensure requirements traceability from business objective through to delivery
• Collaborate with engineering, UX, DevOps, and QA to clarify requirements and resolve ambiguities
• Document workflows, process diagrams, system interactions, and data flows
• Define KPIs and success metrics for new features and releases
• Support UAT planning and validation to confirm delivered functionality meets business intent
• Identify risks, dependencies, and impacts of proposed changes
• Engage with Client product and engineering counterparts in EU/UK on scope, integration points, and delivery milestones
• Participate in Agile ceremonies (stand-ups, planning, retros, demos)