Senior Product Owner - Customer Data & AI Solutions

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Charlotte, NC, USA
In-Office
Hardware • Energy
The Role

Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Wednesday, March 18, 2026More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Position Summary:

The Sr Product Owner defines, delivers, and manages the lifecycle of products in a product portfolio. Leads the product team(s) developing the product(s). This position may be involved in the funding management and budgeting processes for the products and / or portfolio.

Responsibilities:
  • Defines and manages product roadmap

  • Build, groom and prioritize the product backlog, continuously managing expectations with relevant stakeholders – including the senior leadership team

  • Manage the sprint planning process and participate in all relevant ceremonies (reviews of prior sprints, grooming, retrospectives, etc.)

  • Develop a deep contextual understanding of our customer, worker and user needs

  • Gather market feedback through user interactions, focus groups, and by performing industry research to support future development

  • Write detailed functional specifications, user stories and product documentation

  • Collaborate with cross-functional teams of developers, designers and analysts to implement and deliver new products and features

  • Collaborate with the organization on vision, strategy, decisioning, tactical execution, and measurement systems

  • Communicate roadmap stages and timelines internally with key stakeholders

Required/Basic Qualifications
  • Bachelor’s degree

  • In addition to required degree, four (4) or more years related work experience

  • In lieu of Bachelor’s degree(s) AND four (4) or more years related work experience listed above, High School/GED AND eight (8) or more years related work experience

Desired Qualifications
  • Certified SCRUM Product Owner

  • Experience with Jira Plans, Features, and Epic creating, and mapping them to other Jira tasks

  • SAFe certification, preferably SAFE 6.0+

  • Experience leading integration of vendor technologies in SaaS and/or COTS models, especially integrations between SaaS and “homegrown” platforms

  • Experience leading delivery of data lakes of massive scale on Cloud infrastructure

  • Experience leading and supporting customer-facing digital technologies and data sets

  • Familiarity with CDAIS product artifacts and expectations

  • Familiarity with Customer Technology PMO artifacts and expectations

Additional Preferred Qualifications
  • 7 or more years working in the utility industry

  • Experience as a Senior Product Analyst

  • Agile Product Owner certification

  • Experience with Jira

  • "Black Belt" Six Sigma certification

Working Conditions
  • Hybrid – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to the designated Duke Energy facility.

  • Office environment mostly, often with research, analysis or engagement conducted in plants or field

Specific Requirements
  • Entrepreneurial with a strong inclination towards action, preferably with experience shipping software

  • Ability to communicate complex and innovative concepts to a new product development team

  • Clear passion for topics of technology products and an ability to identify possibilities to innovate

  • Ability to be self-directed and to proactively anticipate problems and seek opportunities

  • Excellent communication skills including the ability to build relationships and effectively influence across all management and organizational levels

  • Strong understanding of the SDLC process and the ability to work in an agile environment with bi-weekly releases

  • Experience with relevant new product or technology development experience working in a fast-paced environment

  • Experience operating in an environment driven by KPIs where you have the accountability to determine the best course of action to meet your goals

Travel Requirements

5-15%

Relocation Assistance Provided (as applicable)No

Represented/Union PositionNo

Visa Sponsored PositionNoPlease note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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The Company
Charlotte, NC
23,000 Employees

What We Do

Duke Energy makes life better for every day by providing electric and gas services in a sustainable way – affordable, reliable and clean. Headquartered in Charlotte, N.C., Duke Energy is one of the largest energy holding companies in the United States. Its Electric Utilities and Infrastructure business unit serves approximately 7.5 million customers located in six states in the Southeast and Midwest. The company's Gas Utilities and Infrastructure business unit distributes natural gas to approximately 1.6 million customers in the Carolinas, Ohio, Kentucky and Tennessee. Its Commercial Renewables business unit operates a growing renewable energy portfolio across the United States. Duke Energy is a Fortune 125 company traded on the New York Stock Exchange under the symbol DUK.

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