Marketing Transformation – Data, AI & Automation, Senior Associate (602) – Home Lending (Manila)
Short Description
Support the future of Home Lending marketing transformation through AI-enabled innovation and development of a modern marketing data foundation. Contribute to initiatives that improve campaign execution cycles at scale by supporting delivery, documentation, testing, and adoption for new data products and campaign workflow capabilities.
Role Overview
As a Marketing Transformation Senior Associate – Home Lending (Data, AI & Automation), you will support the advancement of marketing capabilities through artificial intelligence and modern data architecture. This role focuses on helping teams build foundational data systems and enabling AI-driven campaign execution ecosystems through strong delivery support, stakeholder coordination, and structured problem solving. You will partner closely with Marketing, Product, Technology, and Data & Analytics teams including DCE (Design & Customer Experience) to execute against defined roadmaps and implementation plans.
Job Responsibilities
- Support development and execution of roadmaps for marketing campaign operational data products, including documentation, requirements gathering, and delivery tracking.
- Assist in implementation activities related to AI-ready data architecture that supports campaign business processes and automated workflows (e.g., mapping current-state to future-state, coordinating dependencies, supporting UAT).
- Partner with Data & Analytics teams to support efforts aligned to a unified customer data platform aggregating operational, audience, and performance data (e.g., data needs intake, KPI definition support, validation of outputs).
- Support delivery of integrated workflow orchestration connecting legacy and AI-enabled systems by maintaining plans, RAID logs, and status reporting.
- Assist teams implementing AI-enabled automation/optimization capabilities (including AI agents where applicable) by coordinating stakeholder inputs, documenting process changes, and supporting rollout readiness.
- Contribute to transformation of content development and asset management by supporting process documentation, tool enablement activities, and adoption tracking.
- Collaborate with Marketing, Product, Technology, and Data & Analytics teams including DCE (Design & Customer Experience) on platform development and integration by coordinating working sessions, capturing decisions, and ensuring follow-through on action items.
- Support marketing data and technology governance activities by maintaining required documentation and helping ensure alignment to compliance and risk management expectations.
- Prepare clear updates and materials for stakeholder forums to support alignment on priorities, sequencing, and dependencies (Senior Associate-level contributions; escalation as needed).
Required Qualifications, Capabilities, and Skills
- Experience supporting marketing transformation, marketing operations, product delivery, analytics enablement, or consulting/PMO-type roles.
- Demonstrated ability to support end-to-end delivery (requirements, planning, coordination, testing support, documentation) for cross-functional initiatives.
- Working knowledge (not necessarily expert/architect level) of data foundations and AI-enabled / automation workflows in a marketing context; ability to translate business process needs into clear requirements and artifacts.
- Comfort operating in Agile delivery environments (e.g., supporting ceremonies, managing backlogs/action trackers, coordinating UAT).
- Strong written/verbal communication skills and ability to create clear, structured stakeholder updates.
Preferred Qualifications
- Exposure to Martech platforms and/or marketing automation tooling.
- Familiarity with marketing regulations and compliance expectations in regulated industries.
- Experience with Agile/Scrum methodologies and product delivery frameworks.
Bachelor’s degree; advanced degree is a plus but not required
Internal Application Eligibility Requirements
- TENURE:
- Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.
- PERFORMANCE:
- Meets satisfactory performance standards as defined by the firm
- By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm’s Human Resource Policies and Guidelines.
- Inform your manager once scheduled for an interview. Include in your discussion if you have questions about eligibility or Line of Business specific guidelines.
- Make sure your profile is updated in the new me@jpmc > Jobs. Attaching your updated resume is encouraged.
- In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Experience supporting marketing transformation, marketing operations, product delivery, analytics enablement, or consulting/PMO-type roles.
- Demonstrated ability to support end-to-end delivery: requirements, planning, coordination, testing support, and documentation for cross-functional initiatives.
- Working knowledge of data foundations and AI-enabled/automation workflows in a marketing context; translate business processes into clear requirements and artifacts.
- Comfort operating in Agile delivery environments (supporting ceremonies, managing backlogs/action trackers, coordinating UAT).
- Strong written and verbal communication skills; ability to create clear, structured stakeholder updates.
- Exposure to Martech platforms and/or marketing automation tooling.
- Familiarity with marketing regulations and compliance expectations in regulated industries.
- Experience with Agile/Scrum methodologies and product delivery frameworks.
- Bachelor's degree (advanced degree a plus).
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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