Senior Product Marketing Manager

Reposted 11 Days Ago
San Francisco, CA
In-Office
Mid level
Events • Information Technology • Insurance • Payments
The Role
The Senior Product Marketing Manager will develop product positioning, own go-to-market strategy, and enhance customer insights to increase revenue and satisfaction.
Summary Generated by Built In

Teak is building better experiences for people who attend live events and book travel. Our easy-to-embed, full-service solutions let companies offer consumers flexibility and refundability right at the point of purchase. We have served over 12 million consumers and made over $1B in experiences refundable. Our business is growing quickly and profitable. 

We’re a fully remote, fast-moving, high-impact team that thrives on solving hard problems. Every role here is mission-critical, and every person has the opportunity to shape the future of our company. 

Teak is hiring a Senior Product Marketing Manager to build out our product marketing function from scratch. As our first Product Marketing hire, you will: 

  1. Own product positioning and messaging frameworks that clearly communicate value, differentiation, and functionality across customer segments.
  2. Act as the voice of the market. You will develop and deepen our customer insights, and use those insights to determine how we can increase customer revenue and satisfaction across product strategy, positioning, and enablement.
  3. Build and maintain sales, CS, and channel partner collateral in collaboration with the Revenue team and GTM enablement.
  4. Lead go-to-market strategy and execution for new product launches and feature releases, from pre-launch through adoption.
  5. Serve as the connective tissue between Product, Sales, CS, and Marketing.

This role reports to the VP, Strategy & Marketing, and has the potential to quickly grow in scope and responsibilities for the right person. 

Qualifications:

  1. Current Product Marketing Management role at a B2B or developer tool company for at least 2+ years (3-5 is ideal).
  2. Exceptional ability to communicate complex, technical topics in a clear and simple way without sacrificing accuracy or interest.
  3. Strong customer, competitive, and market research, analysis, and insight synthesis skills
  4. Knows how to tailor messaging for different audiences.
  5. Fast learner who can quickly grasp new concepts and has the curiosity that drives them to go deep on a topic.
  6. Demonstrates our team values -- Fierce Determination, Agile Learner, Own the Mission, Best You, Winner Mentality -- and can easily collaborate with people across all levels and roles.
  7. This is a remote position. Travel to Teak Hubs in Phoenix, San Francisco, Denver, Los Angeles, Austin, or New York may be required as necessary.

Top Skills

B2B
Product Marketing
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The Company
HQ: Phoenix, AZ
46 Employees
Year Founded: 2016

What We Do

Protecht’s industry-leading live event technology and consumer-facing protection products ( @fanshield ) help provide ticketing platforms and organizers with control over inventory, additional lines of revenue, fraud prevention tools, and fan engagement through enhancements like an improved checkout flow, bot detection (beta), and upgraded security.

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